Oluchi Udaba
Hamilton,ON
Summary
Hardworking and enthusiastic Server and Cook trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Dependable Server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Care Assistant
Pleasant Hills Care Solutions
12.2023 - Current
- Improved client comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
- Provided emotional support to clients and their families throughout the caregiving process, building trust and rapport.
- Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of client care were addressed promptly.
- Maintained clean and organized living spaces for clients, ensuring a comfortable and sanitary environment conducive to healing.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Ran errands for clients, did shopping, and picked up other necessities.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted patients with self-administered medications.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Cook/Server Supervisor
Jollie Delicacies Catering Service & Restaurant
01.2019 - 10.2023
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
Education
Post Graduate Certificate - Supply Chain Management
Mohawk College of Applied Arts And Technology
Hamilton, ON08.2024
Certificate - Personal Support Worker
Central Health Institute
Hamilton, ON08.2024
Bachelor of Science - Microbiology
Federal University of Technology
Nigeria09.2005
Skills
- Dining Area Maintenance
- High-Volume Dining
- Order Verification
- Order Management
- Table Setting
- Guest Relations Management
- Safe Food Handling
- Meal Preparation
- Basic Housekeeping
- Patient Companionship
- ADL Assistance
- Progress Documentation
- Feeding Assistance
- Client Confidentiality
- Personal Care Assistance
- Care Monitoring
- Daily Logs
- Household Tasks
- Home Management
- Dietary Needs
- Vital Signs Management
- Meal Assistance
- Task Management
- Client Requirements
- Oral Hygiene
- Meal Planning and Preparation
- Sanitizing Surfaces
- Diet and Nutrition
- Cook Healthy Meals
- Attentive to People
- First Aid Certification
- Monitor Vital Signs
Languages
English
Full Professional
Certification
Smart Serve Ontario Jan 2024
First Aid & CPR/AED Level C Jan 2024
Food Handler Certificate Dec 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Care Assistant
Pleasant Hills Care Solutions
12.2023 - Current
Cook/Server Supervisor
Jollie Delicacies Catering Service & Restaurant
01.2019 - 10.2023
Post Graduate Certificate - Supply Chain Management
Mohawk College of Applied Arts And Technology
Certificate - Personal Support Worker
Central Health Institute
Bachelor of Science - Microbiology
Federal University of Technology
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