Self-motivated person bringing proven leadership, organizational and customer relations skills. Independently solved problems and kept teams on task to handle diverse business requirements.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
Work History
Registrar
NorthWest College Saskatchewan.
09.2023 - Current
Ensured accurate student records by diligently maintaining and updating information in the database.
Collaborated with academic departments to ensure course availability, meeting student needs and institutional goals.
Contributed to higher retention rates by closely monitoring students'' academic progress and providing support as needed.
Streamlined registration processes by implementing efficient online systems and reducing wait times.
Improved data integrity by conducting regular audits of student records and making necessary corrections.
Monitored enrollment processes to meet regulations and accreditation standards.
Coordinator
Mountain Of Fire And Miracles Ministries
7 2015 - 09.2023
Coordinate sales, maintenance of monthly budgets and organize programs.
Approve cash limit and coordinate account reconciliation.
Prepare Financial Statements, Coordinating and meeting the needy in the community.
Coordinating community integration program, planning seminars on money management, mortgages, credit cards, business loans and personal loans.
Maintained and submitted documents to the head office for auditing purposes.
Coordinate quarterly meetings between the heads of the branch and head office.
Project Management (Scheduler).
Coordinate empowerment programs for the low-income new migrant to Canada (Music classes, computer and coding programming classes).
Coordinated and executed all elements of stakeholder events including logistics, budgets, venue selection, activity planning, transportation and entertainment.
Maintained accurate, current and compliant financial records by monitoring and addressing variances.
Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
Financial Services Representative
CIBC
07.2014 - 05.2018
Sold financial products including GICs, Investments, and Mutual Funds and registered and non-registered products in TSFA, RESPs and RRSPs, Secured and unsecured loans through outbound sales calls, mortgages first-time buyers and refinance etc.
Opened small business and personal savings and chequing accounts.
Experienced in accounting, collections, and financial processes.
Provided excellent customer service to external customers and internal departments.
Made recommendations for customers on the reserve, cash flow.
Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
Educated and worked with clients on ROI terms to find accurate solutions.
Offered competitive commercial banking solutions and retail financing options.
Member Service Representative and Loan Support Officer
Cornerstone Credit Union
05.2012 - 07.2014
Provided operational support to credit union retail and loans officers by online research regarding registrations, discharges and amendments.
Prepared loan documentation including application, origination, underwriting and closing.
Notified lender of any issues and deficiencies and referred special inquires to lenders.
Posted all loan and loan-related transactions online.
Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Completed training and worked effectively under high-pressure client services environments.
Maintained updated knowledge of internal processes and industry best practices to optimize service delivery.
Education
Data Analysis
Saskatchewan Polytechnic
Saskatoon
01.2020 - 08.2020
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Master of Science - Business Information Technology
Southampton Solent University
08.2006 - 07.2008
Bachelor of Arts - Business and Finance
Southampton Solent University
09.2003 - 07.2006
Skills
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Timeline
Registrar
NorthWest College Saskatchewan.
09.2023 - Current
Data Analysis
Saskatchewan Polytechnic
01.2020 - 08.2020
Financial Services Representative
CIBC
07.2014 - 05.2018
Member Service Representative and Loan Support Officer
Cornerstone Credit Union
05.2012 - 07.2014
Master of Science - Business Information Technology
Lab Instructor/Coordinator at College of Medicine, Department of Surgery,University of SaskatchewanLab Instructor/Coordinator at College of Medicine, Department of Surgery,University of Saskatchewan