OLORUNFEMI ALE
Vernon,BC
Summary
Compassionate Support Worker dedicated to providing attentive care and meaningful companionship. Skilled in addressing accessibility needs and connecting clients with resources. Brings adaptability, creative problem-solving, and strong emotional intelligence to support diverse client needs.
Overview
7
7
years of professional experience
Work History
Caregiver
Serenity Resources Ltd
02.2026 - Current
- Supported clients with daily living tasks, independence skills, and life skills development.
- Delivered emotional, social, and behavioral support to enhance client well-being.
- Assisted with meal prep, housekeeping, laundry, and safe home upkeep.
- Monitored changes in client health, mood, and behavior, reporting concerns to supervisors to ensure appropriate interventions.
- Completed daily progress notes, incident reports, and accurate documentation.
- Facilitated appointments, community activities, recreation, and social participation to promote client engagement and quality of life.
- Worked with families, healthcare staff, and support teams to follow care plans.
- Ensured client dignity and privacy by maintaining confidentiality in all interactions.
- Managed emergencies by remaining calm and providing immediate assistance.
Care Support
Elderly Undisclosed Family
08.2025 - Current
- Provided mobility assistance and support for clients to participate in community inclusion programs, enhancing social engagement.
- Assisted with personal care, meal preparation, and housekeeping to maintain clients' well-being and comfort.
- Communicated effectively with clients, families, and health providers to address needs and coordinate care.
- Scheduling and accompanying clients to appointments
- Facilitated life-skills development through structured activities and promote independence
Specialized Caregiver
Arise and Shine Homes Care Services
01.2023 - 07.2024
- Provided compassionate care to individuals with autism, ADHD, ODD, trauma, substance use challenges, and other mental health conditions.
- Managed anxious or aggressive behaviors with patience and emotional intelligence, facilitating safe transportation to healthcare services and reducing distress.
- Supported clients with daily living activities, grooming, meal preparation, and medication administration, ensuring adherence to care plans for improved well-being.
- Monitored and documented client behavior, vital signs, and progress, responding promptly to call signals to enhance client safety and comfort.
Caregiver
Iyadunni Caring Home
02.2021 - 12.2022
- Delivered personal care, medication administration, meal preparation, and housekeeping support in line with client care plans.
- Facilitated creative and recreational activities for clients, enhancing well-being and fostering independence.
- Monitored and documented client behavior and daily activities; intervened in crises and coordinated emergency responses to ensure client safety.
- Oversaw client budgets and cash with precision, providing accurate monthly reports to management for financial transparency.
Customer Service Officer
Olufunke Nursing Homes
, Nigeria
10.2019 - 12.2020
- Responded to customer inquiries via phone, email, and in-person, delivering accurate information with courtesy and professionalism to enhance customer experience.
- Resolved complaints and escalated issues promptly, fostering customer satisfaction and building strong relationships.
- Maintained accurate records of customer interactions and conducted follow-ups, gathering feedback to identify areas for service quality improvement.
- Collaborated with teams to address complex issues and recommended process improvements to enhance overall service delivery.
Education
Master of Science - Business Administration (MSC)
Osun State University
Nigeria05-2022
Bachelor of Science - Business Administration
Ekiti State University
Nigeria01-2004
Skills
- Hold a valid Class 5 driver's licence
- Adult/Child/Infant CPR & First Aid Level 1 Certificate
- Workplace Hazardous Materials Information System (WHMIS)
- Naloxone Certificate
- Knowledge of autism, ADHD, ODD, trauma, and other mental health conditions
- Crisis intervention and de-escalation techniques
- Substance use awareness and support strategies
- Emotional intelligence and empathy
- Reliable vehicle and Driver's license
- Effective communication, active listening, and compassionate engagement
- Proficient in Microsoft office applications such as Microsoft Word, Excel, and PowerPoint
Personal Information
Driving License: Class 5 driver's licence
Timeline
Caregiver
Serenity Resources Ltd
02.2026 - Current
Care Support
Elderly Undisclosed Family
08.2025 - Current
Specialized Caregiver
Arise and Shine Homes Care Services
01.2023 - 07.2024
Caregiver
Iyadunni Caring Home
02.2021 - 12.2022
Customer Service Officer
Olufunke Nursing Homes
10.2019 - 12.2020
Master of Science - Business Administration (MSC)
Osun State University
Bachelor of Science - Business Administration
Ekiti State University