Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Ololade Awotide

Vaughan,ON

Summary

Dynamic and detail-oriented Economics student with a proven track record of delivering exceptional customer service and achieving organizational goals. Demonstrates strong analytical, interpersonal, and problem-solving skills, complemented by a solid financial operations and compliance foundation. Adept at fostering relationships, enhancing operational efficiency, and contributing to organizational success.

Overview

5
5
years of professional experience

Work History

Sales Associate

WLKN Eaton Center
03.2022
  • Provided personalized customer service, guiding clients through purchasing decisions to enhance satisfaction and boost sales
  • Organized and maintained merchandise displays to optimize store appeal and align with marketing objectives
  • Leveraged upselling techniques to drive additional revenue and achieve sales targets
  • Managed point-of-sale transactions efficiently, ensuring accuracy and professionalism during customer interactions

Customer Experience Associate

TD Bank
05.2023 - Current
  • Execute daily financial transactions, including deposits, withdrawals, transfers, and loan payments, with precision and adherence to banking protocols
  • Deliver superior customer service by resolving inquiries, addressing concerns, and fostering positive client relationships
  • Educate clients on banking products and services, and cross-selling tailored solutions to meet financial needs
  • Ensure regulatory compliance through meticulous adherence to AML and KYC procedures, safeguarding the integrity of operations
  • Maintain balanced cash drawers and accurate transaction records, swiftly identifying and resolving discrepancies
  • Utilize advanced banking software to streamline operations and generate detailed financial reports
  • Collaborate with team members to achieve branch objectives, fostering a culture of teamwork and excellence

Fashion Associate & Cashier

RW & CO Vaughan Mills
03.2022 - 07.2022
  • Built strong customer rapport, offering tailored advice on style trends and product selections
  • Handled transactions and inventory management tasks with precision to support store operations
  • Applied effective communication and multitasking skills in a fast-paced retail environment

Agricultural Economics Assistant

ICRISAT
01.2020 - 03.2020
  • Contributed to daily operational tasks with accuracy and efficiency, enhancing productivity
  • Developed professional relationships with colleagues and stakeholders, fostering a positive working environment
  • Prioritized tasks effectively to meet project deadlines and exceed performance expectations

Education

Bachelor of Arts - Economics

York University
Toronto, ON
05.2025

High School Diploma -

American International School of Bamako
Bamako, Mali
06.2021

Skills

  • Exceptional analytical and problem-solving abilities
  • Strong attention to detail
  • Organizational skills
  • Proficient in cash handling
  • Proficient in financial transactions
  • Proficient in banking software
  • Knowledge of anti-money laundering (AML) procedures
  • Knowledge of Know Your Customer (KYC) procedures
  • Effective upselling techniques
  • Effective cross-selling techniques
  • Outstanding interpersonal skills
  • Outstanding time-management skills

Additional Information

  • First-Year Representative, Vanier College, York University (2021-2022).
  • An aspiring model and fashion influencer with a growing online presence.

Languages

English
Native or Bilingual
French
Professional Working
Yoruba
Native or Bilingual

Timeline

Customer Experience Associate

TD Bank
05.2023 - Current

Sales Associate

WLKN Eaton Center
03.2022

Fashion Associate & Cashier

RW & CO Vaughan Mills
03.2022 - 07.2022

Agricultural Economics Assistant

ICRISAT
01.2020 - 03.2020

Bachelor of Arts - Economics

York University

High School Diploma -

American International School of Bamako

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Ololade Awotide