I'm an enthusiastic individual, driven by a commitment to promoting mental wellness, community development, and inclusivity. I've gained valuable experience in peer mentorship, leadership, and conflict mediation. I'm dedicated to helping others navigate personal or academic challenges, while also creating safe spaces where people feel supported and able to thrive.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Community Engagement Associate
Department of University Advancement, Carleton University
Ottawa, Canada
01.2025 - Current
Reached out to parents, alumni, and donors to raise funds for Carleton's philanthropic initiatives, including scholarships, bursaries, and campus programs.
Delivered compelling presentations over the phone to effectively communicate the impact of donations on student success and campus programs.
Successfully secured donations for key programs, such as the Student Aid Fund, MacOdrum Library Collections Fund, Unified Support Centre’s Emergency Essentials Assistance Program, and Carleton’s Therapy Dog Program.
Collaborated with team members to set and achieve fundraising goals, contributing to the overall success of the community engagement campaigns.
Residence Fellow (RF)
Housing and Residence Life Services, Carleton University
Ottawa, Canada
09.2023 - Current
Facilitated regular one-on-one conversations with over 50 resident students throughout the academic year, building trust and providing ongoing support.
Conducted difficult conversations on sensitive topics, including sexual violence disclosures, suicide prevention, roommate conflicts, and intoxication, addressing each situation with empathy and adherence to university policies.
Organized inclusive community-building events to enhance residents' engagement, and promote a positive campus experience.
Provided resources and referred students to academic and counseling resources available on campus to assist with challenges.
First-Year Connections Mentor
Student Experience Office, Carleton University
Ottawa, Canada
09.2024 - 11.2024
Guided first-year students in transitioning to university life through one-on-one mentorship sessions over the first six weeks of their first semester.
Conducted weekly check-ins, addressing individual concerns related to academic success, campus involvement, and living independently.
Connected mentees with campus resources such as counseling services, the International Student Service Office, the financial aid office, academic advising, etc.
Guest Service Agent
Residence Reception Desk, Carleton University
Ottawa, Canada
05.2023 - 08.2023
Responded to all guests' emails, telephone calls, and in-person inquiries with professionalism, respect, and empathy, ensuring that each guest felt heard and valued.
Investigated guest complaints and utilized critical thinking to foster expedient resolution.
Assisted guests by providing accurate information and connecting them to relevant campus resources and support services when needed.
Education
Bachelor of Arts - Psychology
Carleton University
Ottawa, ON
05-2026
Skills
Peer Mentorship
Crisis Management
Leadership
Organizational skills
Time Management
Communication Skills
Team collaboration
Empathy
Certification
CPR/AED/First Aid
SafeTALK
Timeline
Community Engagement Associate
Department of University Advancement, Carleton University
01.2025 - Current
First-Year Connections Mentor
Student Experience Office, Carleton University
09.2024 - 11.2024
Residence Fellow (RF)
Housing and Residence Life Services, Carleton University
09.2023 - Current
Guest Service Agent
Residence Reception Desk, Carleton University
05.2023 - 08.2023
CPR/AED/First Aid
SafeTALK
Bachelor of Arts - Psychology
Carleton University
Similar Profiles
Nora CoffeyNora Coffey
Student Clerical Assistant 1 at University Advancement Michigan State UniversityStudent Clerical Assistant 1 at University Advancement Michigan State University
Undergraduate Research Assistant at Alfred University - University AdvancementUndergraduate Research Assistant at Alfred University - University Advancement