Olohireni Musah
Sarnia,Canada
Summary
Experienced and highly hospitable professional with exceptional customer service and communication skills. Efficiently resolves customer inquiries and complaints, upholding company policies and procedures to ensure employee and client safety. Applies prior knowledge to drive high levels of performance and productivity.
Overview
5
5
years of professional experience
Work History
Support Worker
Sumac Lodge Long Term Care
Sarnia, Canada
11.2023 - 08.2024
- Provide daily care and support to individuals with developmental and physical needs.
- Assist clients with activities of daily living (ADLs).
- Administer medications according to prescribed schedules .
- Monitor client behavior and well-being, promptly addressing concerns and emergencies.
- Collaborate with healthcare professionals and families to ensure optimal care and support tailored to individual needs.
Human Resource Manager
Circa Non Pareil Restaurant
Nigeria
02.2021 - 02.2023
- Matching employees' skills to job roles in hiring
- Introduced open floor meetings to build positive employee and management relations
- Implementation of Human Resource Policies in penalties and warning of employees
- Scheduled monthly Human Resource training for employee's skill growth.
Medical Office Assistant
Reddington Multispecialist Hospital
Lagos,Nigeria
05.2019 - 08.2021
- Assisted in employee recruitment, training and promotion
- Ensured employee punctuality through daily ward rounds, assisting in providing necessary tools.
- Answer phone calls and book, confirm client appointments.
- Implemented Human Resources policies to assert discipline.
- Perform lab tests, sterilize and maintain medical equipment.
Education
POST GRADUATE DIPLOMA - HOSPITALITY MANAGEMENT
Lambton College
Sarnia, Ontario09.2023
BACHELOR OF SCIENCE - PSYCHOLOGY
Covenant University
Nigeria12.2020
Skills
- Health and safety awareness
- Time Management
- Problem-solving aptitude
- Professionalism
- Interpersonal Skills
- Behaviour Management
- Administrative Management
- Knowledge of medical and psychiatric terminology
- Emergency response training
- Attention to Detail
- Decision-Making
- Active Listening
- Patient support
Languages
English
Native or Bilingual
Skillscertifications
- Certificate in Integrated Sales and Marketing
- First Aid & CPR Certificate University of Alison.
- Certificate in TrainCan, Smart serve, WHMIS, AODA
- Certificate Award of Commitment from SieveMK Gateway London 2016
- Certification for Support Work.
- Certificate in international leadership from Covenant University 2021
Timeline
Support Worker
Sumac Lodge Long Term Care
11.2023 - 08.2024
Human Resource Manager
Circa Non Pareil Restaurant
02.2021 - 02.2023
Medical Office Assistant
Reddington Multispecialist Hospital
05.2019 - 08.2021
POST GRADUATE DIPLOMA - HOSPITALITY MANAGEMENT
Lambton College
BACHELOR OF SCIENCE - PSYCHOLOGY
Covenant University