OLOGUN VICTORIA EBUNOLUWA
Montreal,QC
Overview
6
6
years of professional experience
Work History
Customer Care
Glowhite Industries
Lagos
02.2019 - 10.2024
- Provided exceptional customer care through active listening, empathetic understanding, and tailored recommendations based on individual needs.
- Provided exceptional customer care, addressing concerns or complaints promptly and professionally.
- Trained new team members on company policies, procedures, and best practices in customer care.
- Streamlined customer care processes for improved response times and issue resolution.
- Improved systems and processes and made customer care center more productive and profitable.
- Strengthened relationships between Customer Care teams and other departments within the organization, fostering collaboration towards common goals.
Timeline
Customer Care
Glowhite Industries
02.2019 - 10.2024