Olof Balasamy
Mission,Canada
Summary
Results-oriented, innovative professional offering 20+ years of work experience with entrepreneurial skills in Food Service and Apparel sourcing , Product development and Quality control . The knowledge gained in Food Service and Apparel industry is not limited. Strong sourcing and product development expertise with Quality in mind. Build strategic business relationships and partnerships. Strong drive with excellent interpersonal, communication and team-building skills. Proven ability to optimize business processes and generate sales in the industry crucial for augmenting organizational revenues. A strategic thinker with well-honed skills in devising and effectuating cost-effective sourcing, and product innovation strategies within scheduled time and budgeted parameters, A collaborative leader with proven ability to mentor team members towards the achievement of individual and organizational Goals.
Experienced with event setup, breakdown, and maintenance. Utilizes effective communication and teamwork to ensure smooth event operations. Knowledge of safety protocols and efficient time management for optimal event support.
Overview
14
14
years of professional experience
Work History
Banquet Houseperson /Banquet Captain
UBC Food Services - Sage
08.2024 - Current
- Organise and deliver food drinks and linen to Venus in the campus for various events and functions
- Optimized furniture arrangement strategies based on specific event requirements, maximizing space utilization without compromising aesthetics or comfort levels for guests.
- Maintained clean and organized event spaces for optimal functionality and visual appeal.
- Collaborated with team members to ensure seamless execution of all event components, leading to positive guest feedback.
- Ensured proper storage of equipment after each event, prolonging the lifespan of materials used in banquet settings.
- Enhanced guest satisfaction by ensuring timely setup and breakdown of banquet events.
- Supported catering staff in delivering exceptional food service during banquet events, contributing to a memorable dining experience for guests.
- Adhered to strict timelines for event setup and breakdown, ensuring punctuality and reduced downtime between functions.
- Cleaned and maintained dining area and condiment stations.
- Arranged tables and chairs for special occasions and events.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Monitored food and beverage supplies, assisting with restocking when needed.
Customer Service Coordinator & Stores Receiving
UBC FOOD SERVICES
09.2012 - Current
- Company Overview: University of British Colombia - Vancouver, BC
- Provided quality customer service through positive and professional interaction with customers in person
- Receive Goods and store them Appropriately and Stocktaking every quarterly
- UBC Food Service Safety Committee Member
- Deliver Goods to retail units within the campus
- Scheduling dispatch, order processing
- Payroll processing
- Protected the company's assets by maintaining organized, safe, and clean work areas; complying with safety and security standards at all time
- Ensured food specifications and labor objectives met all customer requirements
- Collaborated with management representative to communicate customer concerns
- Worked in coordination with other departments to ensure that customers get quality service and satisfaction
- Performed routine inspection and preventative care on assigned equipment and communicated defects and needed repairs to company personnel
- University of British Colombia - Vancouver, BC
Cashier / customer service
Wall Mart Canada
10.2011 - 12.2012
- Assist customers by explaining or recommending items answering questions
- Balancing cash register and generating reports for credit and debit sales
- Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every transaction
- Reviewed and resolved differences between accounting information and cash drawer
- Processed coupon transactions, including checks, cash and credit purchases
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Sourcing Executive
Rashiwears Pvt Ltd
11.2010 - 07.2011
- Company Overview: Rashiwears an India based Garment export house with manufacturing and sourcing in India, Vietnam, Bangladesh and China
- Merchandise Sourcing Management and Production operations
- Product category is widespread over woven and knits
- The customers are limited but partnerships are deep rooted
- Reporting to the Directors of the company and working towards a complete overhaul of operations
- Responsibilities: Merchandise & Production planning, Product Development, Strategic sourcing and product Development, SWOT analysis of offshore Vendors and Manufacturers
- Process review and corrections, Merchandising team build up, Offshore Production and Sourcing, Fabric and Material Sourcing and Price Negotiation
- Identified issues, analyzed information and provided solutions to problems
- Maintained energy and enthusiasm in fast-paced environment
- Rashiwears an India based Garment export house with manufacturing and sourcing in India, Vietnam, Bangladesh and China
Education
MBA - Marketing
St. Josephs College of Engineering
Chennai, TN11.2002
Post Graduate Diploma - Personnel Management and Industrial Relations
Annamalai University
Chennai, TN12.1996
Computer Applications -
Loyola Institute of Management
05.1995
Bachelor of Arts - Economics
Madras Christian College - University of Madras
Chennai, TN11.1994
Skills
- Quality Control
- Innovative thinking
- Negotiating skills
- Business development
- Customer service focus
- Risk Analysis
- Supply chain management
- Forecasting Production and Product development cycles
- Operations oversight
- Product Knowledge
- Delivery Scheduling
- Food safety
- Room setup and breakdown
- Customer assistance
- Efficient workflow
Languages
English
Full Professional
Timeline
Banquet Houseperson /Banquet Captain
UBC Food Services - Sage
08.2024 - Current
Customer Service Coordinator & Stores Receiving
UBC FOOD SERVICES
09.2012 - Current
Cashier / customer service
Wall Mart Canada
10.2011 - 12.2012
Sourcing Executive
Rashiwears Pvt Ltd
11.2010 - 07.2011
Post Graduate Diploma - Personnel Management and Industrial Relations
Annamalai University
Computer Applications -
Loyola Institute of Management
Bachelor of Arts - Economics
Madras Christian College - University of Madras
MBA - Marketing
St. Josephs College of Engineering
Similar Profiles
Maria Jeniffer AtilloMaria Jeniffer Atillo
Food Service Attendant at UBC Food ServicesFood Service Attendant at UBC Food Services
RINA CALAYANRINA CALAYAN
FOOD SERVICES SUPERVISOR- TIM HORTONS at RETAIL/ UBC FOOD SERVICES/ STUDENT HOUSING AND COMFOOD SERVICES SUPERVISOR- TIM HORTONS at RETAIL/ UBC FOOD SERVICES/ STUDENT HOUSING AND COM
Keith KingKeith King
IT Support Specialist at SageIT Support Specialist at Sage