Ollie Mitchell
Toronto,Canada
Summary
Energetic hospitality professional with experience across restaurants, cafés, and retail. Skilled in table service, upselling, hosting, and barista operations in fast-paced environments. Smart Serve and CannSell certified, with a strong focus on creating welcoming guest experiences.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Mayfair Clubs
Toronto, Canada
02.2024 - 01.2025
- Provided attentive service in a high-volume dining environment, enhancing guest experiences
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Achieved sales growth through effective upselling of food and beverages.
Contract Painter
Broadridge
Markham, Canada
05.2023 - 08.2023
- Sanded and painted rooftop gas pipes to meet safety standards
- Completed a four-month contract requiring precision and strong problem-solving skills
Server's Assistant
Piano Piano
Toronto, Canada
10.2022 - 02.2023
- Supported servers with bussing, cleaning, polishing, resetting dining areas, and assisting in BOH operations
- Anticipated guest needs to improve the dining experience
Barista
Starbucks
Newmarket, Canada
03.2022 - 06.2022
- Prepared food and beverages in a fast-paced environment
- Built strong guest connections while operating drive-thru and DTO systems
- Delivered accurate, efficient service in a high-volume environment
Hostess / Food Runner / Expeditor
Lake Simcoe Arms Pub & Restaurant
Toronto, Canada
06.2019 - 08.2019
- Greeted and seated guests, ensuring smooth table turnover and flow
- Expedited food orders and coordinated with kitchen staff
- Supported servers with bussing, cleaning, and guest engagement
Produce Clerk
Foodland
Mount Albert, Canada
05.2017 - 06.2018
- Restocked displays and ensured freshness of produce
- Stocked, rotated, and unloaded shipments
- Assisted customers with questions and requests
Education
Hair Styling Diploma -
Marca College
Toronto, ON08.2025
Secondary School Diploma -
Bill Crothers Secondary School
Markham, ON01.2019
Some College (No Degree) - Business Technology Management
Toronto Metropolitan University
Toronto, ONSkills
- Table service and upselling
- Hosting and guest engagement
- Bussing, food running, kitchen expo
- Barista and drive-thru operations
- Retail merchandising and cash handling
- Team collaboration and adaptability
Certification
- Smart Serve, Alcohol and Gaming Commission of Ontario, 01/01/19, Present
- CannSell, CannSell Ontario, 01/01/23, Present
Timeline
Server
Mayfair Clubs
02.2024 - 01.2025
Contract Painter
Broadridge
05.2023 - 08.2023
Server's Assistant
Piano Piano
10.2022 - 02.2023
Barista
Starbucks
03.2022 - 06.2022
Hostess / Food Runner / Expeditor
Lake Simcoe Arms Pub & Restaurant
06.2019 - 08.2019
Produce Clerk
Foodland
05.2017 - 06.2018
Hair Styling Diploma -
Marca College
Secondary School Diploma -
Bill Crothers Secondary School
Some College (No Degree) - Business Technology Management
Toronto Metropolitan University
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