Summary
Overview
Work History
Education
Skills
Accomplishments
Activities
Languages
Certification
Timeline
Generic

Olla Babalola

London

Summary

Experienced specialist dedicated to delivering exceptional customer satisfaction across diverse industries. Continuously updated in related fields and industry best practices to enhance employee performance and work quality. Proactive problem-solver who thrives on taking initiative and driving results. Organized and hands-on leader always eager to learn and embrace new challenges. Passion for innovation, excels at listening and leveraging probing questions to drive meaningful insights. Strong verbal and written communication skills enable the evaluation, correction, and drafting of agreements with precision. Collaborative and attentive researcher with advanced programming skills, excels at multitasking while effectively prioritizing tasks. Knowledgeable client-oriented individual with a proven background in financial analysis and strategy consulting. Successfully led client projects to optimize financial performance and streamline operations. Expertise in financial modeling and risk management, ensuring sound decision-making for sustainable growth. Focus on strategic analysis and financial planning consistently delivers results that exceed expectations. Skilled in risk management, investment strategies, and client relations, maintains high standards while achieving effective outcomes. Reliable team collaborator, adapts easily to changing needs and remains dedicated to achieving organizational goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Financial Consultant Officer

MetLife
01.2016 - 01.2025
  • Helps clients accomplish financial objectives by developing and presenting financial strategies and plans and monitoring status changes
  • Gather information regarding investments, asset allocation, savings, tax
  • Provide exceptional customer service and build client’s assets
  • Maintain professionalism while carrying out a task
  • Advanced computer and software trainer

Advisory Supervisor

Corporate Team Protection
01.2013 - 01.2016
  • Guiding and supporting individuals or teams, providing expertise and insights, and ensuring adherence to relevant standards and policies, while also fostering growth and development
  • Offer mentorship and coaching to help team members develop their skills and knowledge
  • Help resolve issues and conflicts, ensuring a positive and productive work environment

Manager, Customer service

NIKE INC
01.2004 - 01.2013
  • Line and performance management responsibility for a team of colleagues, and overall leadership and support to the broader team
  • Furnished custom-tailored advisory services to boost performance, hiring practices, and management systems
  • Supervise workers to achieve excellent output
  • Provide excellent customer service
  • Propel team to achieve success and targets

Education

Diploma - Community Service Worker

Canadian Business College

Diploma - Business Administration

West London College

International Development Studies -

Trent University

Skills

  • Strategic marketing planning
  • Customer engagement
  • Skilled negotiator
  • Public speaking
  • Workplace safety
  • Sales performance optimization
  • Team management
  • Effective team leadership
  • Risk assessment
  • Financial expertise
  • Technical analysis
  • Mutual funds
  • Trend analysis
  • Budgeting expertise

Accomplishments

  • Collaborated with a team of 20 in the development of IKEA SOFA TECHNOLOGY.

Activities

  • Tennis
  • Soccer
  • Reading
  • Travelling
  • Over 15 years of experience in customer service and public relations.

Languages

French
Limited Working
Arabic
Elementary

Certification

CSW - Community Services Worker


PSW - Personal Support Worker


DISI - Diploma in System Information

Timeline

Financial Consultant Officer

MetLife
01.2016 - 01.2025

Advisory Supervisor

Corporate Team Protection
01.2013 - 01.2016

Manager, Customer service

NIKE INC
01.2004 - 01.2013

Diploma - Business Administration

West London College

International Development Studies -

Trent University

Diploma - Community Service Worker

Canadian Business College
Olla Babalola