Oliwier Widomski
Ottawa,ON
Summary
I am a person with gastronomic experience since 2018 as a waiter. I have a basic knowledge of wine and alcohol. I am a communicative person, I easily find myself in a modern environment and quickly establish interpersonal contours. I am an organized person and I can serve a restaurant guest with a high level of culture. I am open to new challenges and I am eager to learn to share my knowledge.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Head Waiter
Aiana Restaurant Collective
Ottawa, Ontario
05.2022 - Current
- Completed opening and closing checklists to ensure smooth restaurant operations.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Assigned serving staff to specific stations throughout the restaurant.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Verified that all dishes served met quality standards established by the restaurant's management team.
- Trained new waiters on food service procedures and customer service standards.
- Collaborated with kitchen staff to ensure timely delivery of food orders.
- Identified needs of customers promptly and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Waiter/Shift Manager
Introligatornia Smaku
Krakow, Malopolska
08.2018 - 03.2022
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Documented receipts, employee hours and inventory movement.
- Directed employees through daily routines.
- Trained new employees on company policies, procedures, techniques and customer service standards.
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Transported dirty tableware from dining room to dishwashing area for proper cleaning.
- Presented menus to patrons, answered questions about menu items and made recommendations.
Waiter
Hotel HERON*****
Sienna
07.2018 - 07.2018
- Stocked server areas with supplies before, during and after shifts.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Transported dirty tableware from dining room to dishwashing area for proper cleaning.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
Technical School of Economics And Hotel Management
Krakow04.2021
Skills
- Opening and Closing Procedures
- Flexible Schedule
- Interpersonal Skills
- Maintaining Required Compliance
- Teamwork and Collaboration
- Energetic and Enthusiastic
- Microsoft Office
- Point of Sale (POS) System Operations
- Food and Beverage Service
- Warm and Friendly
- Menu Knowledge
- Table Setting Arrangements
- Dining Customer Service
- Banquet Server
Languages
English
Limited
Polish
Native/ Bilingual
Certification
- Certified Sommelier Course, GALICYJSKA SZKOŁA SMAKU (GALICIAN CULINARY SCHOOL) - 2021
Timeline
Head Waiter
Aiana Restaurant Collective
05.2022 - Current
Waiter/Shift Manager
Introligatornia Smaku
08.2018 - 03.2022
Waiter
Hotel HERON*****
07.2018 - 07.2018
High School Diploma -
Technical School of Economics And Hotel Management
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