Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Olivier Hince

Montreal

Summary

Logistics professional with extensive experience in managing warehouse operations and leading teams to ensure efficient workflows. Known for reliability and adaptability in meeting changing needs. Expertise in inventory management and process optimization, fostering collaborative team environment.

Overview

16
16
years of professional experience

Work History

Warehouse Supervisor

Kamik Canada
01.2022 - Current
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Used warehouse management software to reconcile daily inventory.
  • Oversaw daily operations and shipping and handling processes.
  • Maintained high levels of accuracy in daily operations.
  • Operated warehouse material handling equipment correctly to move loads.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Enhanced employee productivity through effective training programs and performance evaluations.
  • Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.

Shipper

Genfoot
11.2020 - 12.2021
  • Checked shipments against paperwork and signed documents.
  • Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
  • Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
  • Streamlined warehouse operations with the implementation of effective organization systems for easy product retrieval.
  • Collaborated with sales and customer service teams to address client concerns regarding shipments quickly and effectively.
  • Managed shipping schedules for increased delivery accuracy and reduced lead times.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Entrepreneur

Entrepreneurship
01.2018 - 11.2020
  • Determined business plan, mission statement, and vision.
  • Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
  • Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
  • Reduced operational expenses, reviewing and adjusting budgets to align with financial goals.
  • Expanded product line to meet consumer demands, conducting market research to identify new opportunities.

Operations Manager

Puits Bernier Inc.
05.2017 - 01.2018
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Monitored budget and utilized operational resources.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Established and monitored quality assurance standards to achieve operational excellence.
  • Managed inventory control systems, optimizing stock levels and reducing waste.
  • Streamlined operations across multiple departments, resulting in enhanced efficiency and productivity through integration of advanced project management software.

Sales Manager

I.A. Groupe Financier Inc.
05.2016 - 05.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team (26 repsresentativess) by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.

Financial Services Representative

I.A. Groupe Financier Inc.
12.2014 - 05.2016
  • Successfully resolved complex client concerns, fostering trust in advisor expertise and commitment to exceptional service delivery.
  • Assisted clients in understanding investment products, enabling informed decision-making processes.
  • Identified new business opportunities through proactive networking efforts within the local community.
  • Conducted regular reviews of clients'' portfolios to ensure alignment with changing circumstances or objectives.
  • Analyzed clients'' financial situations to identify opportunities for growth and risk mitigation.
  • Managed a diverse portfolio of clients, adapting services to address unique requirements and preferences.

Intern Supervisor

Meunerie Sawyerville
07.2014 - 12.2014
  • Strengthened relationships with clients by maintaining open lines of communication throughout the entire construction process.
  • Promoted a culture of safety awareness among all staff members by providing ongoing training on best practices and conducting regular safety drills.
  • Ensured compliance with environmental regulations, implementing sustainable construction practices wherever possible.
  • Boosted overall site efficiency through thorough planning, scheduling, and organization of tasks based on priority levels.
  • Optimized resource allocation, ensuring efficient use of materials and labor while minimizing waste.

Flour Miller

Meunerie Sawyerville Inc.
02.2009 - 07.2014
  • Operated material-handling equipment safely to minimize risk to personnel and damage to inventory and equipment.
  • Served as a key liaison between the milling facility and external stakeholders, including regulatory agencies and industry associations, fostering positive relationships that promoted mutual success.
  • Maintained accurate records of all production data, ensuring proper documentation of milling activities for future reference and analysis.
  • Took product samples at appropriate times for bulk index and granulation testing.
  • Contributed to a positive work environment through effective communication with colleagues and fostering teamwork among staff members.
  • Processed materials to meet daily production schedules.

Education

Greenbelt lean six sigma -

Mcgill Executive Institute
Montreal, QC
04-2025

Certificate - Logistics And Supply Chain Management

HEC Montréal
Montreal, QC
12-2024

Forklift Trainer -

Private
Montreal, QC
06-2022

A.E.C. Business Management - Management

CDE Collège Sherbrooke
Sherbrooke, QC
12-2014

High School Diploma -

École Secondaire De L’Escale
Asbestos, QC
06-2004

Skills

  • Word
  • Excel
  • PowerPoint
  • Inventory management
  • AS400
  • SAP
  • WMS
  • TMS
  • Warehouse organization
  • Power BI
  • Warehouse operations
  • Problem-solving

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Warehouse Supervisor

Kamik Canada
01.2022 - Current

Shipper

Genfoot
11.2020 - 12.2021

Entrepreneur

Entrepreneurship
01.2018 - 11.2020

Operations Manager

Puits Bernier Inc.
05.2017 - 01.2018

Sales Manager

I.A. Groupe Financier Inc.
05.2016 - 05.2017

Financial Services Representative

I.A. Groupe Financier Inc.
12.2014 - 05.2016

Intern Supervisor

Meunerie Sawyerville
07.2014 - 12.2014

Flour Miller

Meunerie Sawyerville Inc.
02.2009 - 07.2014

Greenbelt lean six sigma -

Mcgill Executive Institute

Certificate - Logistics And Supply Chain Management

HEC Montréal

Forklift Trainer -

Private

A.E.C. Business Management - Management

CDE Collège Sherbrooke

High School Diploma -

École Secondaire De L’Escale

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Olivier Hince