Olivia Lay
Parry Sound,ON
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings over 7 years of valuable working expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs, and improvements. Creative Social Media Manager experienced in managing social media programs across all platforms. Proactive and hardworking individual talented in program integration, strategic planning, and social marketing evaluation. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Manager
Terra Firma
06.2022 - Current
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Managed logistical aspects of site meetings, including scheduling, venue arrangement, and preparing necessary materials.
- Efficiently handled a high volume of phone inquiries and emails, providing timely and accurate information to clients
- Created engaging and relevant content across various social media platforms to promote brand awareness, products, and services.
Drone Operator
Terra Firma
06.2022 - Current
- Followed work specifications to obtain needed photography.
- Maneuvered drone around obstacles and obstructions.
- Learned and used advanced drone inspection software to stay at forefront of industry.
- Proficiently operated drones to capture high-quality aerial footage and imagery for various projects, ensuring smooth and precise flight operations.
- Collaborated closely with cross-functional teams to assess client requirements and project objectives, ensuring a clear understanding of deliverables.
- Utilized industry-leading processing software (e.g., Photogrammetry, LiDAR) to generate highly accurate and detailed 3D models from drone-captured imagery.
Private Childcare Provider
Ceile J.
02.2021 - 06.2022
- Provided nurturing and attentive care to child, ensuring his physical, emotional, and cognitive development.
- Designed and executed age-appropriate activities.
- Maintained a safe environment.
- Prepared balanced and nutritious meals and snacks.
- Established consistent daily routines for the child, encompassing meal times, nap times, and play times.
- Maintained open and transparent communication with parents, sharing daily updates on their child's activities, and development.
Childcare Assistant
Little Tots Manor
01.2021 - 10.2021
- Supervised free play and other activities to keep children safe.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Helped with creation of age-appropriate activities to keep children positively engaged.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
Server / Bartender
Dog & Bear Pub
01.2020 - 01.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
English Program Volunteer
Harrow International School Hong Kong
09.2016 - 06.2019
- Read engaging English books to non-English-speaking children, using clear articulation and expressive tone to improve their language comprehension and listening skills.
- Assisted children in practicing correct English pronunciation through one-on-one coaching.
- Designed and organized interactive games and activities that promoted vocabulary acquisition, grammar understanding, and conversational English in a playful and engaging manner.
- Fostered a respectful and inclusive environment that valued and celebrated the diverse cultural backgrounds of the children, creating a safe space for open dialogue and learning.
Veterinary Assistant
Veterinary Clinic Macau
10.2018 - 05.2019
- Provided customer support to clients, answering questions and addressing concerns.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Camp Counselor
Camp Mini-Yo-We
06.2018 - 08.2018
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Enterprise Volunteer Work Program
Camp Mini-Yo-We
07.2016 - 08.2016
- Effectively organized meals for campers, coordinating menus, portion sizes, and dietary restrictions.
- Managed dishwashing duties, efficiently cleaning and sanitizing dishes, utensils, and cookware.
- Coordinated post-meal clean-up efforts, leading a team to swiftly clear tables, dispose of waste, and sanitize eating areas.
- Enforced proper hygiene practices among campers and staff during meal times, promoting handwashing and cleanliness to prevent the spread of germs.
- Demonstrated strong time management skills by efficiently completing meal-related responsibilities within set timeframes.
Education
Harrow International School Hong Kong
Hong Kong SARMacau Anglican College
Macau SARSkills
- Workforce Scheduling
- Communication (Verbal and Written)
- Time Management
- Social Media Managing
- Administrative Skills
- Attention to Detail
- Organization
- Critical Thinking
- Creativity
- Customer Service
- Leadership
- Multitasking
Certification
- Small Remotely Piloted Aircraft System (RPAS) Certificate
- CPR and First-Aid
Timeline
Project Manager
Terra Firma
06.2022 - Current
Drone Operator
Terra Firma
06.2022 - Current
Private Childcare Provider
Ceile J.
02.2021 - 06.2022
Childcare Assistant
Little Tots Manor
01.2021 - 10.2021
Server / Bartender
Dog & Bear Pub
01.2020 - 01.2021
Veterinary Assistant
Veterinary Clinic Macau
10.2018 - 05.2019
Camp Counselor
Camp Mini-Yo-We
06.2018 - 08.2018
English Program Volunteer
Harrow International School Hong Kong
09.2016 - 06.2019
Enterprise Volunteer Work Program
Camp Mini-Yo-We
07.2016 - 08.2016
Harrow International School Hong Kong
Macau Anglican College
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