Olivia Eagleson
Grand Bend
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Best Friend Pizza
05.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Maintained full knowledge of menu offerings and learned how to prepare wide range of specialty drinks and cocktails.
- Swiftly and successfully resolve conflicts resulting in customers satisfaction 100% of the time
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Early Childhood Educator
Pinetree Montessori Preschool
01.2024 - 04.2024
- Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Maintained a clean and safe nurturing environment by regularly sanitizing surfaces
- Fostered creativity in the classroom through art projects, dramatic play, storytelling exercises, and other imaginative pursuits.
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
Team Member
Tim Hortons
12.2019 - 09.2021
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned all required tasks quickly to maximize performance.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Certificate - Early Childhood Education
Fanshawe College
London, ON04-2024
Skills
- Strong work ethic
- Adaptable to new tasks and environments
- Problem solving and critical thinking
- Exceptional customer service
- Safe food handling
- Customer satisfaction
- Effective communication skills
- Interpersonal Skills
Certification
First Aid
CPR-C
Timeline
Early Childhood Educator
Pinetree Montessori Preschool
01.2024 - 04.2024
Server
Best Friend Pizza
05.2022 - Current
Team Member
Tim Hortons
12.2019 - 09.2021
Certificate - Early Childhood Education
Fanshawe College
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