Olivia Vrabel
Mission Viejo,CA
Summary
Adept at juggling multiple tasks, I excelled in customer service and multitasking at Dove Canyon Golf Club, ensuring seamless guest experiences. My proactive approach and keen attention to detail contributed significantly to maintaining high cleanliness and accuracy standards at Menchie's Frozen Yogurt. Skilled in greeting guests and active learning, I consistently enhance customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Dove Canyon Golf Club
02.2022 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Cashier
Menchie's Frozen Yogurt
06.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Nursing
Saddleback College
Mission Viejo, CA06.2025
Mission Viejo High School
Mission Viejo, CA06.2023
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Strong time management
- Reliable
Timeline
Restaurant Hostess
Dove Canyon Golf Club
02.2022 - Current
Cashier
Menchie's Frozen Yogurt
06.2021 - 08.2021
Nursing
Saddleback College
Mission Viejo High School
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