Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Olivia Volk

Santa Barbara

Summary

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Developed exceptional interpersonal and organizational skills in fast-paced restaurant environment, seeking to transition into new field. Proficient in managing guest relations and coordinating reservations while maintaining welcoming atmosphere. Eager to bring these transferable skills to new professional setting.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Martha's
09.2022 - 09.2025
  • Greeted and welcomed guests, creating a positive first impression upon arrival.
  • Managed guest reservations using dining management software to ensure efficient seating arrangements.
  • Assisted in maintaining cleanliness and organization of dining area and waiting areas.
  • Communicated effectively with kitchen and waitstaff to coordinate guest needs and dining flow.

Barista

Martha's
09.2022 - 09.2025
  • Trained new baristas on coffee preparation techniques and customer service standards.
  • Managed daily inventory, ensuring optimal stock levels of coffee and supplies.
  • Developed and maintained positive relationships with customers to enhance loyalty.
  • Prepared high-quality beverages while adhering to company recipes and presentation standards.

Retail Sales Associate

Martha's Corner
09.2022 - 09.2025
  • Maintained accurate inventory levels, utilizing point-of-sale systems for efficient stock management.
  • Executed visual merchandising strategies, ensuring appealing product displays that drove sales engagement.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Education

Associate of Science - Business Administration

Santa Barbara City College
Santa Barbara, CA
05-2027

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Cleanliness and hygiene
  • Hospitality management
  • POS system operations
  • Scheduling
  • Menu presentation
  • Efficient seating

Certification

  • Food Handler
  • CPR/ First Aid


Languages

English
Native or Bilingual

Timeline

Restaurant Hostess

Martha's
09.2022 - 09.2025

Barista

Martha's
09.2022 - 09.2025

Retail Sales Associate

Martha's Corner
09.2022 - 09.2025

Associate of Science - Business Administration

Santa Barbara City College

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Olivia Volk