Olivia Verbitsky
El Dorado
Summary
Dynamic professional with extensive experience at Pacific Gas And Electric, excelling in customer service and project coordination. Detail-oriented with extensive field experience, strong project coordination skills, and in-depth knowledge of utility systems. Skilled in customer communication, conflict resolution, and cross-departmental collaboration. Adept at managing multiple projects, ensuring compliance with regulatory standards, and driving projects from initiation through completion. A proactive problem-solver dedicated to safety, operational efficiency, and superior customer service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Vegetation Management Inspector
Pacific Gas & Electric
04.2022 - Current
- Acted as the primary customer contact, communicating project timelines, resolving concerns, and ensuring customer satisfaction.
- Conducted field inspections, site assessments, and compliance reviews of electric distribution and transmission systems.
- Collaborated closely with maintenance and construction teams, work and resource groups, and contractors to ensure timely project completion.
- Coordinated emergency response efforts, including storm restoration and asset inspections, ensuring compliance with safety and regulatory standards.
- Applied strong problem-solving skills to resolve field issues and project delays while maintaining high standards of quality and safety.
Utility Machine Operator
Pacific Gas & Electric
01.2021 - 04.2022
- Coordinated with internal departments to manage production schedules, troubleshoot equipment malfunctions, and ensure timely service delivery.
- Supported team development by training new employees and sharing operational best practices.
- Served as a member of the department’s safety team, identifying and resolving workplace hazards.
Owner / Operator
Hair & Makeup By Olivia
08.2016 - 12.2020
- Managed customer appointments, service schedules, and financial records while providing personalized, high-quality service.
- Delivered customer-focused services by tailoring solutions to individual client needs, fostering customer loyalty and repeat business.
Education
Associates - Electric Power Technology
Bismarck State College
Bismarck, NDState Cosmetology License - Cosmetology
Hoss Lee Academy
Roseville, CA08.2016
High School Diploma -
Union Mine High School
El Dorado, CA05.2015
Skills
- Customer Service & Communication: Customer engagement, conflict resolution, project updates, stakeholder collaboration
- Project Coordination: Cross-functional team collaboration, scheduling, project tracking, and compliance management
- Technical Knowledge: Utility infrastructure, electric systems, regulatory compliance, project documentation
- Problem-Solving: Analytical thinking, proactive issue resolution, conflict management
- Software & Tools: SAP, Microsoft Office Suite (Word, Excel, Outlook), project management systems
Certification
- OSHA Certified
- Certified Treecare Safety Professional (CTSP)
- Certified for front seat aerial inspections (PG&E Safe-0256). Interested in becoming OJT evaluator for my region to certify future patrollers
Timeline
Vegetation Management Inspector
Pacific Gas & Electric
04.2022 - Current
Utility Machine Operator
Pacific Gas & Electric
01.2021 - 04.2022
Owner / Operator
Hair & Makeup By Olivia
08.2016 - 12.2020
Associates - Electric Power Technology
Bismarck State College
State Cosmetology License - Cosmetology
Hoss Lee Academy
High School Diploma -
Union Mine High School
- OSHA Certified
- Certified Treecare Safety Professional (CTSP)
- Certified for front seat aerial inspections (PG&E Safe-0256). Interested in becoming OJT evaluator for my region to certify future patrollers
Similar Profiles
Graciela GuerreroGraciela Guerrero
Assistant Leader's Clerk at Pacific Gas & ElectricAssistant Leader's Clerk at Pacific Gas & Electric
Steven RhodesSteven Rhodes
Quality Verification Distribution at Pacific Gas And ElectricQuality Verification Distribution at Pacific Gas And Electric
Scott NeustaeterScott Neustaeter
Distribution Powerline Inspector at Pacific Gas & ElectricDistribution Powerline Inspector at Pacific Gas & Electric