Olivia Trevino
Morgan Hill
Summary
Dynamic sustainability professional with extensive experience at the City of Palo Alto Utilities, excelling in program management and customer engagement. Proven track record in developing impactful outreach materials and improving program participation. Skilled in data analysis and stakeholder coordination, driving successful electrification and water conservation initiatives.
Overview
8
8
years of professional experience
Work History
Associate Sustainability Program Administrator
City of Palo Alto Utilities
Palo Alto
11.2025 - Current
- Managed electrification, EV, and water conservation programs, including HPWH, EV rebates, and WaterSmart, to enhance community engagement.
- Serve as primary customer contact; guide residents through technical program processes.
- Developed outreach materials, workshops, and surveys that increased program participation.
- Coordinate with internal teams, contractors, and external partners.
- Tracked program performance and implemented process improvements to optimize program effectiveness.
Watershed Protection, Program Assistant II
City of Palo Alto
Palo Alto
05.2022 - 11.2025
- Led outreach campaigns and developed educational materials to raise community awareness about water conservation.
- Managed stormwater rebate program and coordinated public events to promote sustainable practices among residents.
- Supported stormwater, recycled water, and pretreatment programs to enhance water quality and compliance.
- Collaborated with regional agencies and supported MRP compliance efforts.
- Conducted GIS mapping and data analysis for compliance reporting.
Student Intern
Santa Clara Valley Water District
05.2020 - 04.2022
- Monitored water quality and analyzed data to assess environmental conditions.
- Supported stormwater inspections and compiled reports to ensure regulatory compliance.
- Assisted in identifying pollutant sources and implementing best management practices.
Environmental Restoration Intern
Grassroots Ecology
06.2019 - 09.2019
- Collected and analyzed ecological data to assess habitat health and inform restoration efforts.
- Developed restoration plans for local habitats to enhance biodiversity and ecosystem resilience.
- Assisted in habitat restoration projects through planting and monitoring native species.
- Coordinated volunteer activities, ensuring effective engagement and participation in projects.
- Collected data on local ecosystems to support research and conservation efforts.
Student Educator
CommUniverCity San Jose
San Jose
08.2018 - 05.2019
- Led environmental education programs for K-8 students, fostering environmental awareness and engagement.
- Managed classroom activities and developed lesson plans to enhance student learning outcomes.
- Facilitated engaging workshops on community development topics for diverse audiences.
- Developed lesson plans tailored to student needs and learning styles.
- Collaborated with local organizations to enhance program resources and outreach.
Education
Bachelor of Science - Environmental Studies
San Jose State University
San Jose, CA12-2019
Skills
- Environmental Mapping
- Water Conservation
- Impact Assessment
- Program Management
- Project Tracking
- Stakeholder Coordination
- Customer Engagement
- Outreach & Education
- Data Analysis
- Process Automation
- Technical Writing
- Microsoft Office Programs
Timeline
Associate Sustainability Program Administrator
City of Palo Alto Utilities
11.2025 - Current
Watershed Protection, Program Assistant II
City of Palo Alto
05.2022 - 11.2025
Student Intern
Santa Clara Valley Water District
05.2020 - 04.2022
Environmental Restoration Intern
Grassroots Ecology
06.2019 - 09.2019
Student Educator
CommUniverCity San Jose
08.2018 - 05.2019
Bachelor of Science - Environmental Studies
San Jose State University