Olivia Titre
Calgary,AB
Summary
Service-focused professional with 4+ years of experience in retail, guest service, and event operations. Skilled in customer service and guest support, operations in fast-paced environments, and maintaining cleanliness and store presentation standards. Known for teamwork, adaptability, and conflict resolution. Successfully maintained department organization and supported daily operations in high-volume environments while delivering efficient customer service and positive guest experiences.
Overview
5
5
years of professional experience
Work History
Sales Associate
Home Depot
Calgary, AB
01.2025 - 01.2026
- Handled multiple priorities effectively during high-traffic periods, ensuring smooth operations and customer satisfaction.
- Maintained department organization and operational standards, focusing on cleanliness and appearance to enhance the shopping experience.
- Supported team communication and workflow to improve overall customer experience and manage conflicts effectively.
Event Staff
Calgary Stampede
Calgary, AB
01.2023 - 01.2025
- Assisted guests in a fast-paced work environment, ensuring a friendly and welcoming atmosphere while effectively communicating to enhance their experience.
- Supported crowd flow and daily operations as a team player, adapting to changing priorities and managing conflicts with professionalism.
- Enhanced communication and problem-solving skills to effectively manage conflicts and ensure customer satisfaction.
- Balanced customer engagement with operational tasks, demonstrating the ability to adapt to changing priorities.
Sales Associate
Bath & Body Works
Calgary, AB
01.2021 - 01.2023
- Assisted customers in a fast-paced retail environment, demonstrating effective verbal communication skills to enhance the shopping experience.
- Supported merchandising and inventory flow, ensuring a well-organized and appealing store layout.
- Processed transactions accurately and efficiently, contributing to a seamless checkout experience.
- Maintained store presentation and cleanliness, aligning with customer satisfaction goals and enhancing overall store appearance.
Education
Esthetics Certification -
The Esthetic Institute
01.2026
RCB College
07.2027
Skills
- Operations Experience
- Effective Verbal Communication Skills
- Ability to Adapt
- Conflict Resolution
- Inventory Support
- Time Management
- Training & Peer Support
- Cleanliness & Operational Standards
- Fast-Paced Environment Experience
Availability
Available mornings, weekends, and flexible scheduling with advance notice.
Timeline
Sales Associate
Home Depot
01.2025 - 01.2026
Event Staff
Calgary Stampede
01.2023 - 01.2025
Sales Associate
Bath & Body Works
01.2021 - 01.2023
Esthetics Certification -
The Esthetic Institute
RCB College