Olivia Timbers
Barrie,Canada
Summary
Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Hostess
Pur & Simple
03.2025 - Current
- Answer customer questions about hours, seating, and menu information.
- Greet customers warmly upon arrival and provide friendly and warm presence throughout dining experience.
- Demonstrate strong multitasking skills, balancing responsibilities such as answering phone calls, greeting and seating guests simultaneously.
Cashier
Shoppers Drug Mart
07.2024 - 03.2025
- Welcomed customers and helped determine their needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Busser
Jack Astors
06.2022 - 06.2024
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
No Degree - Special High Skills Major - Sports
Bear Creek Secondary School
Barrie, ON06-2026
Skills
- Customer Service Experience
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Enjoy reading, crafts, and socializing with people
- Responsible
- Great attitude and sense of humor
- Good with technology, including Google Suite and IOS
Certification
Babysitter’s Course - Seconds Save Lives F.A.S.T. | Barrie, ON | 2020-03 - 2020-03
- Techniques for Basic First Aid and sudden medical conditions
- How to deal with choking and breathing emergencies
- Handling emergency situations and calling 911
- Epi-Pen and inhaler training
- Strategies to create a safe, fun, and happy environment for families
- Skills to create and support positive interaction with children of any age
- Knowledge on babysitter and family’s responsibilities
Smart Serve Certification - Smart Serve Ontario | Barrie, ON | 2022-06 - 2022-06
- Civil liability in relation to serving alcohol
- The impact of various alcohol-based drinks
- Signs of intoxication
- Techniques for identifying and managing a person who is approaching intoxication
References
Sue King - Kiwanis Club of Barrie - (289) 552-3791
Jay Malandrino - Innisdale Secondary School - (705) 726-2552
Lianne Lachance - Jack Astors - (289) 395-1033
Awards
Kiwanis Club of Barrie, Recipient of the first Citizenship Award Celebrating 100 Years - 2022
- A student who demonstrates compassion, respect, kindness and empathy in caring for others within the school, A student who quietly carries on helping others as an outstanding volunteer and citizen
Languages
English
Full Professional
French
Limited Working
Timeline
Hostess
Pur & Simple
03.2025 - Current
Cashier
Shoppers Drug Mart
07.2024 - 03.2025
Busser
Jack Astors
06.2022 - 06.2024
No Degree - Special High Skills Major - Sports
Bear Creek Secondary School
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