Olivia Spencer
Seguin ,Canada
Summary
Friendly, reliable, and experienced hospitality professional with over five years of working in busy, fast-paced restaurants. I’ve built a strong reputation for delivering great service, staying calm under pressure, and working well with teammates to keep things running smoothly. I’m confident handling high-volume shifts, solving problems on the fly, and creating a positive experience for every guest. I take pride in being professional, attentive, and committed to making people feel welcome. Hardworking professional with proven relationship-building and time-management skills in fast-paced restaurant environments. Successful at handling tables of all sizes, with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Turtle Jack's
Port Carling, Canada
05.2025 - 08.2025
- Delivered attentive and personalized service in a busy, seasonal environment, serving both locals and tourists.
- Managed high table volumes efficiently while ensuring accuracy and speed in order processing.
- Recommended food and beverage pairings, contributing to increased guest satisfaction, and check averages.
- Maintained knowledge of all menu items, allergens, and promotions to support informed customer choices.
Server
Glenn Burney Patio
Parry Sound, Canada
08.2022 - 08.2024
- Provided efficient, full-service dining in a popular lakeside venue with seasonal fluctuations.
- Accurately took and entered orders, managed timing, and ensured a seamless guest experience.
- Assisted in maintaining cleanliness and organization in dining and prep areas.
- Provided wine and bottle service, including opening and presenting wine table side
Hostess
Turtle Jack's
Parry Sound, Canada
05.2021 - 07.2022
- Warmly greeted guests and managed reservations, seating, and waitlists during peak periods.
- Supported front-of-house operations, contributing to a smooth and coordinated dining experience.
- Assisted with table turnover, guest inquiries, and resolving minor concerns with tact and courtesy.
Hostess
Tailwinds Georgian Bay
Parry Sound, Canada
05.2019 - 08.2020
- Created a welcoming atmosphere for guests while managing flow of the dining room.
- Maintained communication with kitchen and serving staff to ensure timely seating and service.
- Took initiative to support servers with food running and guest needs during peak service.
Education
Bachelor of Arts - Criminology
University of Western Ontario
London, ON04.2027
Skills
- Exceptional customer service
- Fast-paced multitasking
- High-volume service
- POS systems
- Upselling
- Cleanliness standards
- Professional communication
- Allergy awareness
- Team collaboration
- Time management
Certification
Smart Serve Ontario, Valid and up-to-date for alcohol service in licensed establishments.
Availability
Available to begin work May 1st with full availiability
References
Available upon request.
Timeline
Server
Turtle Jack's
05.2025 - 08.2025
Server
Glenn Burney Patio
08.2022 - 08.2024
Hostess
Turtle Jack's
05.2021 - 07.2022
Hostess
Tailwinds Georgian Bay
05.2019 - 08.2020
Bachelor of Arts - Criminology
University of Western Ontario