OLIVIA SMITH
Davis
Summary
Highly organized and dedicated former House Manager with extensive experience in managing household schedules, budgets and logistics. Skilled in multitasking, problem-solving, and maintaining a productive and harmonious home environment. Eager to leverage strong administrative and interpersonal skills in a professional setting.
Overview
14
14
years of professional experience
Work History
Service Champion
Taco bell
Davis
11.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Managed cash register transactions accurately during peak hours.
- Prepared and served food items following health and safety guidelines.
- Maintained cleanliness of dining area to enhance customer experience.
- Resolved customer complaints promptly to ensure satisfaction and loyalty.
- Coordinated team efforts during busy shifts to optimize workflow efficiency.
- Collaborated effectively with other team members to create a positive work environment.
- Operated cash register accurately and efficiently while maintaining proper cash control procedures.
- Maintained cleanliness of store floors by vacuuming, dusting, mopping, sweeping, and disposing of trash.
House Manager
Household Manager
01.2015 - Current
- Manage household, provide childcare, performed cleaning, cooking and shopping duties and facilitated children's educational activities.
Housekeeper
Hyatt House
01.2013 - 01.2015
- Collaborated with team members to ensure efficient room turnover.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Stocking
- Utilized cleaning equipment and supplies following safety protocols.
- Managed laundry operations, ensuring timely washing and folding of linens.
- Maintained cleanliness and order in guest rooms and public areas.
Kennel Technician
Kings Court Pet Resort
01.2012 - 01.2013
- Cleaned and maintained kennel facilities for optimal pet hygiene.
- Monitored animal behavior and health, reporting concerns to veterinary staff.
- Fed and provided fresh water to pets, ensuring proper nutrition.
- Administered medications as directed by veterinarians for pet care.
- Assisted with pet grooming, including bathing and brushing tasks.
- Engaged with pet owners, answering questions about care and services.
- Maintained inventory of supplies, ensuring availability for daily operations.
- Trained new staff on kennel procedures and animal handling techniques.
- Stayed on top of laundry, sweeping and disinfection protocols.
Education
High School -
San Juan High School
Citrus Heights, CASkills
- CUSTOMER SERVICE
- SCHEDULING
- DETAIL-ORIENTED
- TIME MANAGEMENT
- ORGANIZATIONAL SKILLS
- BARISTA
- PROBLEM-SOLVING
- MULTI-TASKING
- KNOWLEDGEABLE IN WINDOWS PC PROGRAMS
References
Walter Gray: 916-955-6143
Vanessa Turner: 530-650-1137
Passions
- Family Time
- Cooking
- Arts & Crafts
Timeline
Service Champion
Taco bell
11.2025 - Current
House Manager
Household Manager
01.2015 - Current
Housekeeper
Hyatt House
01.2013 - 01.2015
Kennel Technician
Kings Court Pet Resort
01.2012 - 01.2013
High School -
San Juan High School