Olivia Salgado
Bonsall
Summary
Efficient healthcare unit secretary with over 20 years' experience in managing patient records and supporting administrative functions. Known for exceptional teamwork, attention to detail, and effective customer relationship management, ready to enhance operational efficiency in a healthcare environment.
Overview
25
25
years of professional experience
Work History
Unit Secretary
Tri City Medical Center
Oceanside
07.2002 - Current
- Managed patient records and ensured timely updates in electronic health systems.
- Coordinated communication between medical staff and patients for efficient service delivery.
- Processed medical documentation and ensured compliance with hospital policies.
- Assisted in preparing reports and handling correspondence for administrative needs.
- Organized patient files and maintained confidentiality of sensitive information.
- Supported front desk operations by greeting visitors and answering inquiries promptly.
- Provided clerical support including filing, faxing, photocopying and data entry of patient information into electronic health record systems.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Monitored unit supply levels and notified management of ordering needs.
- Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
Pharmacy Clerk
Savon Pharmacy (CVS)
San Marcos, Vista location
01.2001 - 01.2002
- Processed customer prescriptions accurately and efficiently at Savon Pharmacy.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Provided exceptional customer service by addressing inquiries and resolving concerns.
- Assisted pharmacists with medication preparation and labeling tasks.
- Entered patient data into computer system to maintain accurate records.
- Managed inventory, ensuring stock levels met pharmacy demands consistently.
- Maintained cleanliness and organization of the pharmacy workspace and shelves.
Education
Health Unit Coordinator -
Vista Unified School District
Vista, CA06-2002
Medical Terminology 2 -
Vista Unified School District
Vista, CA06-2002
High School Diploma -
University of San Diego High School
San Diego, CA06-1997
Skills
- Electronic health records
- Patient data entry
- Medical documentation compliance
- Nursing unit operations
- Patient scheduling
- Teamwork
- Time management
- Attention to detail
- Problem solving
- Professional communication
- Team collaboration
- HIPAA compliance
- Clinical support
- Administrative support
- supply ordering
- Phone reception
Accomplishments
- Patient Care Support Staff of Year 2018
- Patient Care Support Staff of Year 2023
Timeline
Unit Secretary
Tri City Medical Center
07.2002 - Current
Pharmacy Clerk
Savon Pharmacy (CVS)
01.2001 - 01.2002
Health Unit Coordinator -
Vista Unified School District
Medical Terminology 2 -
Vista Unified School District
High School Diploma -
University of San Diego High School