Olivia Romeo
Saint-Pascal-Baylon,ON
Summary
An undergraduate student seeking a position that offers challenges to utilize my social skills, excellent customer service skills, and to expand my knowledge.
Overview
4
4
years of professional experience
Work History
Labourer
INL Concrete Finishing
Ottawa, ON
05.2020 - 09.2024
- Maintained high standards for quality workmanship and ensured quality work.
- Displayed safety practices for working at heights and lifting various objects.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
Supervisor
Your Independent Grocer
Rockland, ON
01.2021 - 01.2024
- Trained new employees on cash handling and how to pick mobile orders.
- Ensured an exceptional customer experience by providing fast and efficient service, while maintaining scheduled breaks and sufficient staff.
- Resolved customers' concerns and offered solutions to maintain customer satisfaction.
- Cross-trained as a cashier, mobile grocery picker, and supervisor, engaging with customers one-on-one
- Monitored money cash-ins and cash-outs at the beginning and end of shifts, as well as being familiar with a POS system.
Server
Shoeless Joe's
Orleans, Ontario
04.2023 - 08.2023
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided excellent and efficient customer service.
- Familiar with a POS system, checking out customers in a timely manner.
- Maintained an organized workplace and ensured workplace cleanliness.
Education
Bachelor of Arts - Psychology: Concentration in Health Psychology
Carleton University
Ottawa, ON06-2026
High School Diploma -
Rockland District High School
Rockland, ON06.2020
Skills
- Attention to detail
- Organized
- Adaptability
- Critical thinking skills
- Desire to learn
- Interpersonal skills
Affiliations
- Honour Roll consecutively throughout highschool
- Dean's Honour List at Carleton Univeristy
- Reading
- Outdoor acitvities; kayaking, biking, swimming
Timeline
Server
Shoeless Joe's
04.2023 - 08.2023
Supervisor
Your Independent Grocer
01.2021 - 01.2024
Labourer
INL Concrete Finishing
05.2020 - 09.2024
Bachelor of Arts - Psychology: Concentration in Health Psychology
Carleton University
High School Diploma -
Rockland District High School
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