Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Riceman

Victoria

Summary

I am a fourth-year Political Science major, minoring in Philosophy. Being in school while working full-time has not allowed for me to be active in clubs on campus however, it has built my ability to produce quality work under pressure and meet deadlines. I have taken on various jobs since graduating high school, which has allowed me opportunities to make connections with people in different fields. As a result, I have been fortunate to have experienced varying perspectives and opinions. Being a student at UVIC has given me insight into the beliefs and ideals of people who differ from me. As a young, black, female Conservative I feel I have a unique experience in understanding politics and have actively exercised my views despite the differences in ideology at my university. I hope to continue to learn and grow in the political field.

Overview

4
4
years of professional experience

Work History

Waitress

Bard & Banker
08.2022 - 06.2023
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Customer Service Representative Lead

Waterworks Irrigation
05.2021 - 08.2022
  • Collaborated with cross-functional teams to improve overall customer experience.
  • Played a key role in reducing call wait times by optimizing scheduling and resource allocation.
  • Maintained detailed records of all interactions with clients, ensuring accurate data collection for future reference.
  • Measured and improved customer satisfaction through feedback surveys and analysis.

Heavy Equipment Operator & Laborer

Pidherneys Inc.
06.2019 - 05.2021
  • Supported construction projects by assisting with heavy equipment operations and manual labor tasks.
  • Maintained high-quality workmanship through attention to detail and adherence to industry standards.
  • Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.

Education

Bachelor of Arts - Political Science

University of Victoria
Victoria, BC
07.2024

Skills

  • Quick Learner
  • Quality Control
  • Academic Research
  • Public Speaking
  • Social Media Sites
  • Administrative and Office Support
  • Complex Problem Solving
  • Proficient Writer

Timeline

Waitress

Bard & Banker
08.2022 - 06.2023

Customer Service Representative Lead

Waterworks Irrigation
05.2021 - 08.2022

Heavy Equipment Operator & Laborer

Pidherneys Inc.
06.2019 - 05.2021

Bachelor of Arts - Political Science

University of Victoria
Olivia Riceman