Summary
Overview
Work History
Education
Skills
PROFESSIONAL SKILLS
Communication And Collaboration
Leadership And Team Management
Administration
Professional Development
Certification
Community Service
Hobbies and Interests
Languages
Hobbies
Timeline
Generic

Olivia Rebis

Ottawa

Summary

  • Dedicated and passionate professional with a passion for empowering families and communities
  • Extensive knowledge of social, economic, and health concerns relevant to the urban Indigenous community
  • Knowledge about Indigenous peoples, cultures, history, and communities
  • Experience liaising and consulting with community partners and stakeholders
  • Experience working with diverse groups, including Indigenous communities, using a culturally sensitive and inclusive approach
  • Skilled in multitasking, attention to detail, and task prioritization in dynamic environments
  • Experienced in training diverse groups and creating inclusive learning environments
  • Proficient in maintaining accurate office records, calendar management, and prompt communication

Overview

8
8
years of professional experience
1
1
Certification

Work History

Residential Care Worker

Main Street Community
02.2019 - 01.2020

Server

Fresco's Café and Grill
05.2017 - 09.2017

Shelter Worker

The Grind
05.2016 - 09.2017

Cashier

Walmart
03.2014 - 08.2017

Camp Counsellor

Canadian Forces Morale and Welfare Services
06.2016 - 08.2016

Cook/Cashier

Trimmer's Fries
04.2016 - 06.2016

Lifeguard

Le Patro
06.2013 - 08.2015

Health and Wellness Program Coordinator

Pontiac En Forme
11.2011 - 05.2015

Education

Bachelor of Childhood And Youth Studies -

Carleton University
Ottawa, ON
04.2024

Skills

  • Customer Service
  • Willingness to learn
  • Relationship Building
  • MS Office
  • Project Coordination
  • Team Oversight
  • Client confidentiality commitment
  • Recordkeeping
  • Scheduling and calendar management
  • Policy Advocacy
  • Cultural Competency
  • Family engagement

PROFESSIONAL SKILLS

____________________________________________________________________________________________________________________________

Communication And Collaboration

  • Collaboratively advocated for and successfully transformed an emergency shelter into recognized transitional housing, fostering extended stays from 3 days to 3 months, thereby facilitating comprehensive client support and permanent housing solutions
  • Embraced collaboration as a core value, actively sought opportunities to work with others, shared knowledge, and resources, and contributed to a supportive and cohesive team culture
  • Effectively communicated complex ideas or information in a clear and accessible manner, adapted the communication style to meet the needs of diverse audiences
  • Utilized active communication techniques, such as asking questions, seeking feedback, and providing updates, to ensure mutual understanding and alignment within the team
  • Persuasive communicator, adept at passionately advocating for the program's significance to key decision-makers, community leaders and funders

Leadership And Team Management

  • Skillfully balanced independent workflow with managerial responsibilities at Main Street Community Services, including task delegation, training, and operational coordination
  • Adapted leadership approaches to meet the needs of individual team members, recognized their unique strengths, and provided appropriate support and guidance
  • Mentored and trained new employees, shared personal knowledge and expertise to support professional development and successful integration into the team
  • Promoted a culture of learning and growth within the team, encouraged continuous improvement, and provided constructive feedback to enhance individual and collective performance
  • Demonstrated strong leadership skills by setting clear expectations, providing guidance, and offering support to team members, fostering a positive and nurturing work environment
  • Provided effective supervision and ensured the safety and well-being of staff and clients under my care

Administration

  • Skillfully performed administrative tasks vital to the smooth operations of Mainstreet Community Services and The Grind, including document handling, report preparation, budgeting, and communications, enhancing overall organizational efficiency
  • Applied strong organizational abilities ensuring timely and accurate responses to correspondence, maintaining calendars, and coordinating meetings, thereby optimizing time management and productivity
  • Efficiently managed inventory of office supplies
  • Utilized advanced proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook) and Google Workspace
  • Effectively prioritized tasks based on urgency and importance, ensuring smooth workflow even in dynamic environments

Professional Development

  • Engaging stakeholders, identifying service gaps and devising strategic initiatives that drive effective program development and delivery
  • Proficient in conducting research and analysis

Certification

High Five (Child Development)

First-Aid

CPR Level C

Non-Violent Crisis Intervention

National Lifeguard

WHMIS

Smart Serve

Community Service

  • Volunteer Cook and Server - Breakfast Clubs of Canada

      09/2016 - 06/2016

  • Lifeguard - Dr. Wilbert Keon School

      06/14 - 01/16, 

  • Server - St. Alphonsus Parish

     11/10 - 11/20, 

Hobbies and Interests

  • Gardening: Nurturing plants and fostering backyard sustainability for a greener future
  • Embracing Cross-Cultural Cooking: Connecting and sharing through diverse culinary traditions
  • Exploring Languages: Polish and Arabic

Languages

English
Native or Bilingual
French
Full Professional

Hobbies

• Gardening: owing plants and making my backyard more sustainable for a greener tomorrow

• Embracing Cross-Cultural Cooking: Bringing people together and exchanging culinary traditions

• Exploring Languages: Polish and Arabic

Timeline

Residential Care Worker

Main Street Community
02.2019 - 01.2020

Server

Fresco's Café and Grill
05.2017 - 09.2017

Camp Counsellor

Canadian Forces Morale and Welfare Services
06.2016 - 08.2016

Shelter Worker

The Grind
05.2016 - 09.2017

Cook/Cashier

Trimmer's Fries
04.2016 - 06.2016

Cashier

Walmart
03.2014 - 08.2017

Lifeguard

Le Patro
06.2013 - 08.2015

Health and Wellness Program Coordinator

Pontiac En Forme
11.2011 - 05.2015

Bachelor of Childhood And Youth Studies -

Carleton University
Olivia Rebis