Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Olivia Pointkowski

Clovis

Summary

Enthusiastic and outgoing with effective communication skills. Ensure a memorable experience for all guests. Provide customer service in a friendly and personable manner. Hardworking and dedicated to maintaining a positive attitude in all situations. Strives to create welcoming atmosphere and enhance guest satisfaction.

Overview

2
2
years of professional experience

Work History

Hostess and Foodrunner

Nami Japanese Cuisine
06.2024 - Current

Hostess:

  • Answer customer questions about hours, seating, and menu information.
  • Demonstrate strong multitasking skills, balance responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greet customers warmly upon arrival and take reservations and/or or seat them.
  • Take to-go orders and complete them.
  • Serve people in the dine-in and Teppanyaki areas which includes drink refills, removing excess plates, distributing boxes and bags, and more.
  • Proactively assist servers during busy times
  • Help anywhere else I can (e.g. cleaning tables or setting up Teppanyaki tables).

Food-runner:

  • Take food from the kitchen to various parts of the restaurant.
  • Prepare soups and salads for the Teppanyaki tables.
  • Distribute soups and salads to the Teppanyaki tables.
  • Cut vegetables for soup and salads.


Volunteer

Holy Spirit Catholic Church
10.2023 - 03.2024
  • Assisted with supervising and monitoring young children as they participated in a scripture-related activity.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

Education

High School Diploma -

Buchanan High School
Clovis, CA
06.2025

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Greeting guests
  • Interactive communication skills
  • Efficient collaboration
  • Engaging with children

Interests

  • Acting and Theater

I am passionate about theater and performing It is my favorite activity, and I love sharing that passion with others

  • Music

Singing is another favorite activity I participated in choir in school for 8 years and currently sing at my church as part of the music ministry

  • Hobbies that combine physical activity with outdoor exploration
  • Fashion and Style
  • Reading
  • Dance
  • Personal Development and Self-Improvement
  • Exercise
  • Spending quality time with friends, family and pets

Timeline

Hostess and Foodrunner

Nami Japanese Cuisine
06.2024 - Current

Volunteer

Holy Spirit Catholic Church
10.2023 - 03.2024

High School Diploma -

Buchanan High School
Olivia Pointkowski