Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Olivia Pierce

Windsor

Summary

Friendly and detail-oriented professional with a Psychology degree and extensive experience in customer-facing roles. Proven ability to manage front-desk operations, communicate effectively with diverse populations, and maintain confidentiality. CPR/AED certified and experienced with data entry, scheduling, and patient-focused care. Passionate about supporting healthcare teams and ensuring a smooth, welcoming experience for all visitors.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Behavior Technician

Behavior Frontiers
11.2023 - 05.2024
  • Implemented behavior intervention plans to support client development in children with developmental disorders.
  • Maintained accurate data logs and communicated regularly with families and care teams.
  • Ensured professionalism, discretion, and empathy in all client interactions.

Hostess

The Matheson - Roof106
06.2022 - 08.2023
  • Managed phones, email reservations, and guest inquiries with poise and efficiency.
  • Organized waitlists and provided welcoming experiences for all guests.
  • Collaborated with front-of-house teams in a fast paced-environment.

Hostess

Kin
04.2021 - 02.2022
  • Scheduled reservations and takeout orders, managed multi-line phones, handled busy rush periods, and supported team operations.
  • Maintained an organized and friendly greeting area.

Sales Associate

Airport Stadium 12
08.2019 - 03.2020
  • Delivered attentive customer service and maintained inventory and cleanliness.
  • Managed transactions and guest interactions in a fast-paced setting.

Education

Bachelor of Liberal Arts And Science - Psychology

San Diego State University
San Diego, CA
12.2024

Skills

  • Patient & Guest Communication
  • Scheduling & Multi-line Phone Systems
  • Data Entry & Recordkeeping
  • HIPAA Awareness
  • Google Suite & Microsoft Office
  • Applied Behavior Analysis
  • Team Collaboration
  • Detail-Oriented

Certification

  • CPR/AED, International CPR Institute, Inc. Valid through Mar 2026, Credential ID: 1061823
  • Canva Essentials, Credential ID: c8c95


Timeline

Behavior Technician

Behavior Frontiers
11.2023 - 05.2024

Hostess

The Matheson - Roof106
06.2022 - 08.2023

Hostess

Kin
04.2021 - 02.2022

Sales Associate

Airport Stadium 12
08.2019 - 03.2020

Bachelor of Liberal Arts And Science - Psychology

San Diego State University

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Olivia Pierce