Olivia Peeler
Toronto,Ontario
Summary
Dynamic sales associate with a proven track record at Journey to Excel, excelling in customer service and data analysis. Leveraged Excel proficiency to enhance product recommendations, driving customer satisfaction. Recognized for effective communication and problem-solving skills, consistently resolving customer inquiries and complaints with professionalism.
Overview
3
3
years of professional experience
Work History
Sales Associate
Journey to Excel
Toronto, Ontario
05.2024 - 08.2025
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Used technology resources to assist customers in locating and selecting items.
Backshop Employee
St. George's Golf and Country Club
Toronto, Ontario
03.2023 - 08.2023
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Operated a variety of machinery and tools safely and efficiently.
Restaurant Hostess
The Toronto Golf Club
Toronto, Ontario
06.2022 - 12.2022
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
Education
MBA - Accounting
St. Bonaventure University
Olean, New York 05-2027
Skills
- Financial analysis
- Excel proficiency
- Tax preparation
- Regulatory compliance
- Customer service
- Data analysis
Accomplishments
- St. Bonaventure University Dean's List (2025)
Languages
French
Limited
Affiliations
- Divison I Student-Athlete
- Member of BAA (Bonaventure Accounting Association)
References
References available upon request.
Timeline
Sales Associate
Journey to Excel
05.2024 - 08.2025
Backshop Employee
St. George's Golf and Country Club
03.2023 - 08.2023
Restaurant Hostess
The Toronto Golf Club
06.2022 - 12.2022
MBA - Accounting
St. Bonaventure University
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