Olivia Naveda
Fontana
Summary
Dynamic Accounts Payable Clerk with proven expertise at R and B Wholesale, adept in invoice processing and payment verification. Recognized for fostering strong vendor relationships and resolving disputes efficiently. Skilled in QuickBooks and committed to maintaining accuracy in financial reporting while demonstrating exceptional communication and teamwork abilities.
Overview
23
23
years of professional experience
Work History
Accounts Payable Clerk
R and B Wholesale
08.2023 - 03.2025
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Maintained good working relationships with vendors and resolved disputes.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
Front Desk/ Billing
Dr Mar DDS
04.2018 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Greeted visitors and patients to determine needs, check appointments, and direct accordingly.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Managed accounts receivable duties by timely invoicing patients for services rendered while tracking payments received or outstanding balances due accurately.
Dental Assistant
/ Front Office
03.2009 - 11.2012
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for Number procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
Dental Receptionist
Dr Lloyd
09.2002 - 02.2005
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
Education
No Degree - Dental Assistant
Everest College
Ontario, CASkills
- Data entry
- Accounts payable
- Invoice processing
- Vendor invoice processing
- Bill payment
- Accounts payable software
- Payment scheduling
- General accounting
- Payment verification
- Quickbooks
- New hire training
- Wire transfers
Timeline
Accounts Payable Clerk
R and B Wholesale
08.2023 - 03.2025
Front Desk/ Billing
Dr Mar DDS
04.2018 - 07.2023
Dental Assistant
/ Front Office
03.2009 - 11.2012
Dental Receptionist
Dr Lloyd
09.2002 - 02.2005
No Degree - Dental Assistant
Everest College