Olivia A. Martinez
Paramount
Summary
Organized Administrative Assistant, & Program leader. Ready for any obstacle coming at me. Extremely patient in bad situations or situations in general. Always wanting to learn new things & keep the Job flow running smoothly. Reliable candidate for help & other inquiries.
Overview
4
4
years of professional experience
Work History
Dental Administrative Assistant
Faith Dental Care
Artesia
08.2024 - Current
- Managed patient scheduling and appointment confirmations for efficient office workflow.
- Verified patient insurance coverage and history.
- Assisted patients with paperwork and guided them through office procedures as well as signing consent forms.
- Help sterilize and assist when short staffed.
- Handled incoming calls and addressed inquiries to enhance patient experience.
Dental Administrative Assistant
Zak Dental
Downey
05.2023 - 07.2024
- Welcomed guests, issued passes and took incoming phone calls at reception.
- Entered information onto digital systems to maintain data quality and accuracy.
- Helped maintain office organization for aesthetic appeal and easy access to supplies.
- Assisted with event planning, including booking venues, arranging catering, and coordinating logistics.
- Handled sensitive information with discretion while maintaining confidentiality protocols.
- Developed professional relationships with clients through consistent communication and collaboration.
After-School Program Leader
City of Paramount
Paramount
07.2022 - 05.2023
- Ensured all materials and supplies were available for each activity session by managing inventory effectively.
- Adapted activities to accommodate individual student needs or interests while maintaining overall program objectives.
- Supervised students during program hours to ensure their safety and well-being.
- Planned and implemented engaging after-school activities for children.
Customer Service Cashier
Zavalas Restaurant
South Gate
07.2021 - 07.2022
- Enhanced customer satisfaction with fast, knowledgeable service.
- Provided accurate change to customers after transactions were complete.
- Supported other team members by stepping in to help wherever needed during busy periods.
- Resolved customer complaints or concerns promptly and professionally.
- Maintained positive attitude while interacting with difficult customers or resolving conflicts.
Education
High School -
Paramount High School
Paramount, Ca 08.2018 - 06/2022
Skills
- Appointment Scheduling
- Office Administration
- Confidential Document Control
- Dedicated Team Player
- Problem Solving
- Staff Motivation
- Customer Service
- Organizational Skills
- Microsoft Word
- Multitasking
Languages
- English, Advanced
- Spanish, Advanced
Timeline
Dental Administrative Assistant
Faith Dental Care
08.2024 - Current
Dental Administrative Assistant
Zak Dental
05.2023 - 07.2024
After-School Program Leader
City of Paramount
07.2022 - 05.2023
Customer Service Cashier
Zavalas Restaurant
07.2021 - 07.2022
High School -
Paramount High School
08.2018 - 06/2022