Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia March

Toronto

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Server/Bartender

Tezca Tacos and Tequila
05.2024 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.

General Contractor/Property Maintenance Worker

MARMEE Ltd
05.2018 - 05.2024
  • Prioritized time management in order to consistently meet project and renovation deadlines.
  • Worked on construction sites, participating in demolition and renovation of apartments.
  • Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.

Housekeeper

Whispering Springs Wilderness Retreat
08.2018 - 10.2022
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.

Education

Bachelor of Arts - English Literature

Toronto Metropolitan University
Toronto, None
04-2027

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Strong multitasking
  • Highly reliable
  • Customer service

Certification

Smart Serve Ontario certified

Timeline

Server/Bartender

Tezca Tacos and Tequila
05.2024 - 12.2024

Housekeeper

Whispering Springs Wilderness Retreat
08.2018 - 10.2022

General Contractor/Property Maintenance Worker

MARMEE Ltd
05.2018 - 05.2024

Bachelor of Arts - English Literature

Toronto Metropolitan University

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Olivia March