Olivia Maiorano
Toronto,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Prepares professional, polished statements and business correspondence.
Overview
6
6
years of professional experience
Work History
Billing and Collection Specialist
Bluum Technology
09.2021 - 09.2024
- Reduced outstanding account balances by negotiating payment plans and settlements with clients.
- Implemented effective credit risk management strategies that aligned with company guidelines while simultaneously managing client expectations.
- Assisted in the implementation of new software systems for improved billing and collection processes, resulting in reduced errors and increased productivity.
- Organized monthly account statements for distribution to clients, promoting transparency regarding their financial obligations to the company.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Maintained current digital and physical filing systems.
Accounts Receivable Team Lead
Empire Inc
01.2019 - 09.2021
- Improved cash flow by streamlining accounts receivable processes and implementing efficient collection strategies.
- Optimized cash application process by reconciling customer payments with invoices more efficiently, reducing unallocated cash balances significantly.
- Assisted management in forecasting cash inflows by providing accurate analysis of accounts receivable data and trends on a regular basis.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Managed calendars, scheduled appointments, and coordinated with clients regarding their finical needs
Education
High School Diploma -
Father John Redmond Catholic Secondary School
06.2019
Skills
- Payment Negotiations
- Invoice Processing
- Accounts receivable management
- Customer Service
- Computer Skills
- Office Administration
- Microsoft Word
- Schedule Management
- Verbal and written communication
Timeline
Billing and Collection Specialist
Bluum Technology
09.2021 - 09.2024
Accounts Receivable Team Lead
Empire Inc
01.2019 - 09.2021
High School Diploma -
Father John Redmond Catholic Secondary School
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