Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia MacNaught

Brantford,ON

Summary

I’m an outgoing nursing student with strong communication and customer service skills, looking to bring my people-first mindset into a retail setting. I work well in fast-paced environments, stay calm under pressure, and enjoy helping others feel comfortable and supported. I’m excited to contribute energy, reliability, and a positive attitude while building great experiences for customers and supporting a strong team dynamic.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hard Goods Associate

Giant Tiger
04.2025 - Current
  • Trained team members on merchandise handling and safety protocols.
  • Improved store''s merchandise display by implementing creative and visually appealing hard goods arrangements.
  • Coordinated product displays to enhance customer engagement and drive sales.
  • Managed inventory levels to optimize stock availability and reduce excess.

Head Cashier

Giant Tiger
04.2023 - 04.2025
  • Utilized customer service and problem-solving skills to resolve customer complaints quickly and efficiently.
  • Demonstrated ability to manage a team of cashiers and oversee their daily tasks.
  • Enforced store policies to ensure the protection of company items.
  • Handle customer payments in a secure manner.
  • Restocked front-end display cases and racks to maintain optimum inventory.

Education

High School Diploma -

St. John's College
Brantford, ON
06.2023

Bachelor of Science - Nursing

Brock University
Thorold, ON
06-2028

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Workplace safety
  • Cash handling
  • Customer engagement
  • Relationship building
  • Courteous and professional

Certification

  • First Aid & CPR/AED level C Certification #102805761
  • Babysitting Certification

Timeline

Hard Goods Associate

Giant Tiger
04.2025 - Current

Head Cashier

Giant Tiger
04.2023 - 04.2025

High School Diploma -

St. John's College

Bachelor of Science - Nursing

Brock University
Olivia MacNaught