Olivia MacNaught
Brantford,ON
Summary
I’m an outgoing nursing student with strong communication and customer service skills, looking to bring my people-first mindset into a retail setting. I work well in fast-paced environments, stay calm under pressure, and enjoy helping others feel comfortable and supported. I’m excited to contribute energy, reliability, and a positive attitude while building great experiences for customers and supporting a strong team dynamic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hard Goods Associate
Giant Tiger
04.2025 - Current
- Trained team members on merchandise handling and safety protocols.
- Improved store''s merchandise display by implementing creative and visually appealing hard goods arrangements.
- Coordinated product displays to enhance customer engagement and drive sales.
- Managed inventory levels to optimize stock availability and reduce excess.
Head Cashier
Giant Tiger
04.2023 - 04.2025
- Utilized customer service and problem-solving skills to resolve customer complaints quickly and efficiently.
- Demonstrated ability to manage a team of cashiers and oversee their daily tasks.
- Enforced store policies to ensure the protection of company items.
- Handle customer payments in a secure manner.
- Restocked front-end display cases and racks to maintain optimum inventory.
Education
High School Diploma -
St. John's College
Brantford, ON06.2023
Bachelor of Science - Nursing
Brock University
Thorold, ON06-2028
Skills
- Customer service
- Time management
- Attention to detail
- Workplace safety
- Cash handling
- Customer engagement
- Relationship building
- Courteous and professional
Certification
- First Aid & CPR/AED level C Certification #102805761
- Babysitting Certification
Timeline
Hard Goods Associate
Giant Tiger
04.2025 - Current
Head Cashier
Giant Tiger
04.2023 - 04.2025
High School Diploma -
St. John's College
Bachelor of Science - Nursing
Brock University