Olivia MacGregor
Calgary,AB
Summary
Motivated, service-oriented Bartender with several years of high-volume restaurant experience. Extensive wine, beer, and cocktail knowledge. Extremely reliable, hardworking and adept at customer service.
Overview
15
15
years of professional experience
Work History
Bartender / Server /Server Shift Leader
Brewsters Lake Bonavista
Calgary, AB
12.2020 - Current
- Performed opening and closing duties including restocking supplies.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Balanced daily registers and generated sales reports for management.
- Adhered to state regulations regarding serving alcohol responsibly.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Developed good working relationships with fellow employees through effective communication.
- Opened store daily and ensured all safety protocols were followed.
Registered Dental Assistant
DWG Calgary
Calgary, Alberta
04.2010 - 11.2020
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Created and fit dental appliances for patients. adjusting as necessary.
- Prepared bills and completed insurance forms using system software.
- Assisted dentists in permanent and temporary restorative procedures, applied dental fillings, placed temporary crowns and seated permanent crowns.
- Explained dental services and payment plans to help patients make informed decisions.
- Checked with participants throughout procedures to help alleviate anxiety.
- Maintained inventory of supplies used during treatments.
- Educated patients on post-operative instructions regarding diet, medications and activities.
- Monitored and recorded patient vital signs, including temperature, pulse rate, blood pressure and respiration.
Education
Some College (No Degree) - Dental Assisting
SAIT
Calgary, ABSkills
- Safe service compliance
- Mixology
- Bar restocking
- Basic accounting
- Outstanding customer service
- Drink preparation techniques
- Service-oriented mindset
- Strong multitasking
- Anticipating guest needs
- Highly reliable
Timeline
Bartender / Server /Server Shift Leader
Brewsters Lake Bonavista
12.2020 - Current
Registered Dental Assistant
DWG Calgary
04.2010 - 11.2020
Some College (No Degree) - Dental Assisting
SAIT