Summary
Overview
Work History
Education
Skills
Volunteer Experience
Activities
Timeline
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Olivia Jaklitsch

Kitchener,ON

Summary

Enthusiastic University student eager to contribute to a team while gaining valuable experience. Skilled in delivering efficient customer service with attention to detail in fast-paced environments. Committed to continuous learning and adaptation, ready to embrace new challenges.

Overview

2
2
years of professional experience

Work History

Barista

Williams Fresh Cafe
Kitchener, Ontario
04.2024 - 10.2025
  • Assisted customers with menu selections, providing product knowledge and recommendations.
  • Engaged with customers to create a welcoming atmosphere and foster loyalty.
  • Operated cash register, processed transactions accurately, and handled customer payments.
  • Used POS system to accurately enter orders and process payments.
  • Managed inventory by restocking supplies to maintain optimal levels during shifts.
  • Maintained cleanliness of workstations and equipment to ensure safety and hygiene.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Education

Bachelor of Arts - Psychology

Wilfred Laurier University
Waterloo, ON
04-2029

High School Diploma -

Eastwood Collegiate Institute
Kitchener, ON
06-2025

Skills

  • Attention to detail
  • Time management
  • Multitasking and organization
  • Problem-solving
  • Verbal and written communication
  • Adaptable and flexible
  • Friendly and outgoing

Volunteer Experience

The Food Bank of Waterloo Region (July 2024 - August 2024):

  • Preparation of food packages
  • Sorting perishable foods
  • Warehouse experience
  • Operating basic machinery

Ringette Assistant Coach (Fall 2021):

  • Encouraging and supporting young children
  • Working with head coaches on activity planning

Babysitting (2020 - 2024):

  • Meal planning and prep
  • Direction bedtimes
  • Communication with parents on expectations
  • Providing safety and supervised play

Activities

Ringette (2010-2024):

  • Sportsmanship
  • Teamwork
  • Required discipline and focus

Camp Molly (Fall 2024): Accepted into a firefighting program designed to inspire aspiring female firefighters

  • First aid training
  • Experience handling machinery
  • Confidence building

Timeline

Barista

Williams Fresh Cafe
04.2024 - 10.2025

Bachelor of Arts - Psychology

Wilfred Laurier University

High School Diploma -

Eastwood Collegiate Institute
Olivia Jaklitsch