Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Huard

Whitby,ON

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

9
9
years of professional experience

Work History

Retail Floor Supervisor

Talize
01.2019 - 07.2022
  • Managed team of Number employees to maintain smooth-running operations of shop floor.
  • Managed store inventory and stock levels to maintain availability of products.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

Third Key

Claire’s
04.2017 - 09.2018
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Breakfast Manager

McDonald's
08.2013 - 07.2016
  • Approached guests and employees with personable and welcoming attitude to promote friendly environment.
  • Serviced guests with food and beverage requirements.

Education

Diploma -

Highland Secondary
Comox, BC
2013

Skills

  • Floor Management
  • Team Training
  • Employee Performance Reviews
  • Employee Coaching and Mentoring

Timeline

Retail Floor Supervisor

Talize
01.2019 - 07.2022

Third Key

Claire’s
04.2017 - 09.2018

Breakfast Manager

McDonald's
08.2013 - 07.2016

Diploma -

Highland Secondary

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Olivia Huard