Olivia-Grace Wells
Vancouver,BC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure a job with flexible hours. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Salesperson
Rufus Guitar Shop
01.2022 - Current
- Provided excellent customer service and extensive product knowledge.
- Operated POS system, processed sales, and managed cash register.
- Managed social media accounts, creating engaging content.
- Responded to emails and direct messages promptly.
- Conducted instrument maintenance and shop cleaning.
- Handled inventory management and organized display cases.
- Worked to build relationships with customers and built potential for additional sales.
Crew Member
Mcdonalds
04.2021 - 08.2021
- Worked front counter, drive-thru and other areas
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Listened attentively to customer complaints or requests and resolved issues without need to escalate.
- Monitored and replenished food and supplies stock at counter, in customer dining area and in food preparation area.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
Cashier
Millers' Your Independent Grocer
11.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Hostess
Jungle Jims
10.2018 - 03.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Education
Associate of Arts - Fine Arts
Langara College
Vancouver, BC09.2025
High School Diploma -
Killarney Secondary School
Vancouver, BC06.2020
Skills
- Customer service
- Sales and suggestive selling
- Cash handling and POS operations
- Social media management
- Guitar maintenance and repair
- Inventory management
- Strong communication and interpersonal skills
- Attention to detail
- Time management and organization
- Clear and thorough over-the-phone communication
Timeline
Salesperson
Rufus Guitar Shop
01.2022 - Current
Crew Member
Mcdonalds
04.2021 - 08.2021
Cashier
Millers' Your Independent Grocer
11.2019 - 03.2020
Hostess
Jungle Jims
10.2018 - 03.2019
Associate of Arts - Fine Arts
Langara College
High School Diploma -
Killarney Secondary School
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