Olivia Geherman
Edmonton,AB
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Cheesecake Cafe. Expert in menu memorization and guest engagement, consistently enhancing the dining experience. Proven ability to maintain cleanliness standards and support team collaboration during peak hours, ensuring order accuracy and quality control.
Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in [Desired Position] role.
Overview
1
1
year of professional experience
Work History
Server
Cheesecake Cafe
08.2021 - 05.2022
- Provided high-quality customer service in fast-paced dining environment.
- Learned and adhered to food safety and hygiene regulations consistently.
- Assisted with menu knowledge, answering customer inquiries effectively.
- Supported team members during peak hours to enhance workflow efficiency.
- Maintained cleanliness and organization of dining area throughout shifts.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Business Science - Science
Northern Alberta Institute of Technology
Edmonton, None03-2025
High School Diploma -
Alberta Distance Learning
Edmonton, AB04-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Menu memorization
- Team collaboration
- Sales expertise
- Sales techniques
- Order accuracy
- Supply restocking
- Quality control
Timeline
Server
Cheesecake Cafe
08.2021 - 05.2022
Bachelor of Business Science - Science
Northern Alberta Institute of Technology
High School Diploma -
Alberta Distance Learning
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