Olivia Gates
Halifax,Canada
Summary
SMU Alumni with a Commerce degree in Computing & Information Systems. Proficient in software including Python, MySQL, Visual Basic, Power BI, and Excel. Certified through SimNET. Possess valuable customer service skills from years of experience at Canadian Tire. Committed to delivering high-quality work through teamwork and creativity. Eager to explore new opportunities for growth in the future.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Teaching Assistant – Finance
Saint Mary's University
02.2024 - 04.2024
- Helped with grading finance assignments, providing constructive feedback to students based on results.
Front End Retail Cashier
Canadian Tire Corporation
09.2019 - 01.2024
- Delivered exceptional customer service, managed transactions and money, and handled e-commerce sales.
- Processed returns and exchanges with attention to detail, adhering to store policies while prioritizing customer satisfaction.
Education
Bachelor of Commerce - Computing & Information Systems
Saint Mary's University
Halifax, NS05-2025
Skills
- Experienced with Python and Visual Basic NET
- Experienced with MySQL database management
- Experienced with Microsoft Office applications
- Client interaction
- Effective email communication
- Cash handling expertise
- Team collaboration
- Reliability and punctuality
- Quick learner
- Multitasking and organization
- Customer service
Certification
- Excel Yellow Belt – Level 2, McGraw Hill (2023)
- Excel Purple Belt – Level 3, McGraw Hill (2023)
- Excel Black Belt – Level 4, McGraw Hill (2023)
- Certificate of Accomplishment, Junior Achievement of Nova Scotia (2019)
Affiliations
- Horatio Alger Association
Timeline
Teaching Assistant – Finance
Saint Mary's University
02.2024 - 04.2024
Front End Retail Cashier
Canadian Tire Corporation
09.2019 - 01.2024
Bachelor of Commerce - Computing & Information Systems
Saint Mary's University
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