- I participate in various sports activities for physical activity, camaraderie, and personal growth including Peloton rides and strength workouts
- Passionate about balancing physical health with mental and emotional wellness
- Hiking
- Avid Reader
- Music
Olivia Fowler
ON
Summary
Versatile and results-oriented professional with proven expertise in customer relations and data management. Excelled in enhancing patient care and customer service through meticulous recordkeeping and effective communication. Demonstrates exceptional organizational skills and a commitment to improving operational efficiency.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Better Lawns Landscaping and Excavation
08.2016 - Current
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed phone and email correspondence and handled incoming and outgoing emails and texts.
- Assisted coworkers and staff members with special tasks on daily basis.
Database Administrator
MedSleep
09.2015 - 08.2016
- Enhanced patient care with timely and accurate data entry.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Managed the efficient flow of medical records by confirming accuracy, scanning documents into the database system, and securely storing physical copies.
- Registered patients and completed associated paperwork for accurate records.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Restaurant Hostess
Red Rock Canyon
11.2010 - 01.2011
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Demonstrated flexibility by working multiple roles within the restaurant when necessary – including hosting, bussing, and food running – to ensure optimal service for guests.
- Reduced cross-contamination risks through diligent cleaning and maintenance.
Education
Book Keeping -
St. Lawrence College
Kingston, ON01-2020
Office Administration And Medical Terminology -
Loyalist College
Belleville, ON2015
High School Diploma -
Centennial High School
Belleville, ON06-2013
Skills
- Customer and Client Relations
- Effective Written and Oral Skills
- Organization and Time Management Skills
- Medical Transcription and Typing Skills
- Customer Service
- Data Entry
- Documentation and Recordkeeping
- Dedicated Team Player
- Data Collection
- Tech-Savvy
- Bookkeeping
- Money Handling Abilities
Office Administration
Interests
Timeline
Administrative Assistant
Better Lawns Landscaping and Excavation
08.2016 - Current
Database Administrator
MedSleep
09.2015 - 08.2016
Restaurant Hostess
Red Rock Canyon
11.2010 - 01.2011
Book Keeping -
St. Lawrence College
Office Administration And Medical Terminology -
Loyalist College
High School Diploma -
Centennial High School
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