Olivia Flaugher
Escondido
Summary
Knowledgeable Tanning Consultant with solid background in providing high-quality customer service and tailoring personalized tanning plans. Proven track record of increasing client satisfaction and maintaining welcoming environment. Demonstrated expertise in skin care consultation and product recommendations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Private Nanny
Nanny Services
08.2023 - 02.2025
- Increased independence in daily living activities by teaching self-care skills such as dressing, grooming, and hygiene management.
- Fostered emotional well-being through active listening, validation, and encouragement during difficult moments or transitions.
- Maintained open lines of communication with parents, providing regular updates on their child''s progress as well as discussing any concerns or suggestions for improvement.
- Developed strong rapport with children under my care, creating an atmosphere of trust that facilitated growth and progress.
- Played games, worked on puzzles, and read books to young children.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
Tanning Consultant
Sun Tan City
02.2022 - 07.2023
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
- Maintained clean and stocked front counter area.
- Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
Nanny
Nanny Lane
06.2021 - 07.2023
- Perform housekeeping duties, such as laundry, cleaning, dish washing, etc
- Sterilize bottles and prepare formula
- Accompany baby on outings, and to medical appointments
- Ensure baby is always in clean clothing and diapers
- Maintain a safe play environment
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
Host
Kinnard & Drake's 1830 Chophouse
02.2021 - 07.2021
- Provide guests with menus
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation
- Answer telephone calls and respond to inquiries or transfer calls
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Receive and record patrons' dining reservations
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary
Crew Leader
Dairy Queen
08.2016 - 05.2021
- Compile and balance cash receipts at the end of the day or shift
- Supervise and participate in kitchen and dining area cleaning activities
- Resolve customer complaints regarding food service
- Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups
- Train workers in food preparation, and in service, sanitation, and safety procedures
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
Education
High School Diploma -
FRANKFORT SENIOR HIGH SCHOOL
Frankfort, IN05.2021
Skills
- Relationship building
- Data entry
- Multitasking proficiency
- Navigating a fast-paced work environment efficiently
- Leadership
- Reliability and trustworthiness
- Flexibility
- Versatility
Certification
- American Red Cross Lifeguarding Certification
- CPR Certification
- First Aid Certification
Timeline
Private Nanny
Nanny Services
08.2023 - 02.2025
Tanning Consultant
Sun Tan City
02.2022 - 07.2023
Nanny
Nanny Lane
06.2021 - 07.2023
Host
Kinnard & Drake's 1830 Chophouse
02.2021 - 07.2021
Crew Leader
Dairy Queen
08.2016 - 05.2021
- American Red Cross Lifeguarding Certification
- CPR Certification
- First Aid Certification
High School Diploma -
FRANKFORT SENIOR HIGH SCHOOL
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