Olivia Emon
197 Moon Point Drive, Oro-Medonte
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service experience. Pursues every opportunity to support team members and proactively address issues. Works well and effective under pressure and in high paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor, Barista, Server, Cake Decorator
Mariposa Market
05.2019 - Current
- Learned to work quickly and effectively in a busy environment.
- Learned to work with other co-workers collaboratively.
- Cultivated warm relationships with regular customers.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organization.
Server, Host
State And Main
05.2023 - 08.2023
- Greeted customers warmly upon arrival and kindly sat them at a table that fit their needs.
- Answered phone calls to take orders, give information and document reservations.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Served food and beverages promptly with focused attention to customer needs.
Server
Shaw’s Pancake House
02.2018 - 02.2022
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Cleaned tables, floors and washrooms at end of night.
Education
Bachelor of Science (Honors) - Kinesiology
Queen’s University
Kingston, ON04.2026
High School Diploma -
Patrick Fogarty Secondary School
Orillia, ON06.2022
Extracurricular
- Member of Queen's University Motionball, Queen's University
- Member of Physical Health Education and Kinesiology Student Association (PHEKSA), Queen's University
- Orientation Leader, Queen's Kinesiology Orientation Week
- Member of Queen's Dance Club, Queen's University
- Member of Students Council (executive member, treasure, president), Patrick Fogarty CSS
- Member of Relay for Life Committee, Patrick Fogarty CSS
- Member of Girls Varsity Hockey and Girls Varsity Flag Football, Patrick Fogarty CSS
Additional Information
- Tapps Performing Arts Competitive Dancer, 2008-2022
- Orillia Hawks House League Hockey Player, 2013-2020
Volunteer
- Orillia Soldiers Memorial Hospital: porter, information desk assistant, pediatrics unit.
- Tapps Performing Arts: dance instructor.
- YLCC (Youth Leadership Camps Canada): Leader In Training.
- Grocery Shopped For Retirement Home: during Covid-19 pandemic.
Accomplishments
- Recipient of Orillia Young Woman of The Year, 2022
- Recipient of Pursuing a Career in Health Sciences, Patrick Fogarty CSS, 2022
- Recipient of Proficiency in Math Award, 2018
- Recipient of Proficiency in English Award, 2018
- Recipient of Proficiency in French Award, 2018
- Recipient of Christian Spirit Award, 2018
Certification
- Smart Serve
References
Carrie Lynne Cranney, Manager, Mariposa Market - (705) 826-3274
Lindsay Bunn, Teacher, Patrick Fogarty CSS - (705) 321-5670
Judy Hardy, Former Manager, State and Main Orillia - (705) 344-4620
Timeline
Server, Host
State And Main
05.2023 - 08.2023
Supervisor, Barista, Server, Cake Decorator
Mariposa Market
05.2019 - Current
Server
Shaw’s Pancake House
02.2018 - 02.2022
Bachelor of Science (Honors) - Kinesiology
Queen’s University
High School Diploma -
Patrick Fogarty Secondary School
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