Motivated leader with strong organizational and prioritization abilities. Creative, resourceful and flexible, and able to adapt to changing priorities and maintain a positive attitude and strong work ethic. Highly motivated, detail-oriented and friendly individual with ten years of experiences in customer service.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
KBR
03.2024 - Current
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Managed filing system, entered data and completed other clerical tasks.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Completed forms, reports, logs, and records to quickly handle all documentation.
Laborer
KBR
11.2022 - Current
Responsible for upkeep of common areas and related duties to include but not limited to the following:
Cleaning and maintaining all break areas, restrooms, common use areas, hazmat containment area and wash rack
Respond as required to HAZMAT incidences in a timely manner
Cleans shop/ work areas to include offices as needed and ensure the yard is free of trash and debris
Organized materials, tools and equipment to supply team members
Assure compliance to all quality standards
Used variety of tools and machines such as brooms, hammer, power drill, pressure washers etc
Maintained and track quality/ccp documentation, daily and master sanitation of work area and completion of other duties
Ordering supplies and stock
Familiar with transporting product/ personal
Licenced and familiar with handling equipment such as 4k, 10k, forklifts, heavy equipment transport trucks and trailers
Works in desert environment/elements & inclement weather
Knowledge of NSN numbers, experience with shipping/receiving
GCSS Army Training
Receptionist
Signature Barber
05.2022 - 11.2022
Act as barbershop receptionist who establishes a positive customer experience by providing professional customer service to all barbershop patrons including but not limited to greeting clients, taking phone calls, answering messages, creating/confirming appointments, and handling client complaints
Assist in the management of the barbershop and its internal operations, such as opening and closing, maintaining records and files
Performed inventory; ordering necessary supplies, and maintained the shop being stocked
Organized storage area to maximize movement efficiency
Preformed inspections of shipments to verify accuracy against invoices
Keep the barbershop clean and sanitized, as well as maintain a well-organized barbershop environment
Operate the cash register, receive and process payments for barbershop services provided and products sold
Recreation Assistant
Outdoor Recreation MWR
03.2021 - 06.2021
Organized training programs and/or a variety of recreational activities for patrons
Assisted with preparation and posting of monthly program calendar
Maintained and built professional relationships with customers during interactions and helped resolved any problems
Helped staff identify strategies for a successful program through effective problem solving, strategic planning, goal setting and critical thinking
Utilized Rectrac database in recording patron information, equipment rentals and site reservations
Child/Youth Program Assistant
MWR Child and Youth Services
03.2019 - 03.2021
Serves as a child and youth program assistant in a child and youth services program and maintains control of and accounts for whereabouts and safety of children and youth
Plans, coordinates, and conducts activities that meet the physical, social, emotional and cognitive needs for program participants based on the group and individual children and youth
Establishes a program environment that sustains participant interest and promotes positive interactions with other children, youth, and adults
Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedules and provides program options for children with special requirements
Maintains program participation data and complete daily reports
Maintaining the transportation of children and youth to and from school