Olivia Dixon
Welland,Canada
Summary
Motivated hospitality worker with experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
M.T Bellies
11.2023 - Current
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Demonstrated ability to interact with customers in a friendly and professional manner
- Memorized menu to help diners make informed meal choices
- Used good communication skills to reduce guest dissatisfaction
- Displayed enthusiasm and knowledge about restaurant's menu and products
Kitchen Expeditor
M.T Bellies
06.2021 - Current
- Demonstrated ability to work effectively under pressure while maintaining quality standards
- Trained new hires on proper safety procedures related to working in a restaurant environment
- Displayed strong organizational abilities while managing multiple orders at once
- Utilized problem solving skills to resolve any issues that arose during service
Server
Pelham Hills Golf Club
07.2024 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Fast Food Crew Member
Dairy Queen
08.2019 - 06.2021
- Successfully managed multiple tasks simultaneously while maintaining quality control standards
- Assisted in training new employees on job responsibilities, store policies, and customer service techniques
- Prepared food items according to company standards for taste and presentation
Education
BSc(Honours)/BEd - Intermediate in Education
Brock University
05.2029
High School Diploma -
Notre Dame College School
06.2023
Skills
- Order Accuracy
- Warm and Friendly
- Strong communication skills
- Natural Leadership
- Team collaboration
- Guest Satisfaction
- Reliability and punctuality
- Fast-paced environment
Certification
Smart Serve, Ontario, 2023
Awards
- Honor Roll
- Religion Award
- Valedictorian
Timeline
Server
Pelham Hills Golf Club
07.2024 - 09.2024
Server
M.T Bellies
11.2023 - Current
Kitchen Expeditor
M.T Bellies
06.2021 - Current
Fast Food Crew Member
Dairy Queen
08.2019 - 06.2021
High School Diploma -
Notre Dame College School
Smart Serve, Ontario, 2023
BSc(Honours)/BEd - Intermediate in Education
Brock University
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