With over three years of experience as a Restaurant Hostess at Jack Astor's Bar & Grill and a Sales Associate at Sport Chek, I have honed my skills in customer service, sales, and team collaboration. I excel in maintaining store visual appeal, engaging with customers to foster repeat business, and managing returns and exchanges efficiently. My ability to boost customer satisfaction through exceptional service and promptly addressing concerns has been a key aspect of my roles. Additionally, I have experience in training new staff members, ensuring a seamless onboarding process and contributing to overall store performance through teamwork and sharing best practices. My dedication to providing a welcoming environment and my organizational skills have consistently driven positive outcomes in my workplace.
I have a strong background in cheerleading, having dedicated twelve years to the sport, including four years on Team Canada Cheerleading. Additionally, I have been an active member of an Adaptive Abilities Unified Team, where I worked closely with individuals requiring extra accommodations. I also was an ambassador for a year of my cheerleading career. As an ambassador for a cheerleading clothing company, I promoted products on social media platforms by creating engaging content and documenting my experiences to increase brand visibility and engagement. I utilized social media marketing techniques to reach a wider audience and foster a community around the brand. Through this role, I demonstrated strong communication and promotional skills by effectively showcasing products and their benefits. Additionally, I collaborated with the company to develop marketing strategies and campaigns, contributing to overall brand growth and recognition.