Enthusiastic food and beverage server skilled at working in a fast-paced restaurant environment, with a guest first focus, a positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
AquaTerra
Kingston, Ontario
03.2024 - Current
Greeted and seated customers promptly, courteously, and professionally.
Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
Checked back with guests periodically to ensure satisfaction with food and service.
Processed payments from customers using cash registers or POS systems.
Responded to customer inquiries about menu items offered by the restaurant.
Accurately tallied checks at the end of each shift.
Ensured compliance with health and safety regulations.
Assisted other servers as needed during peak hours or special events.
Maintained positive relationships with co-workers and customers alike through friendly communication.
Recorded orders accurately into the Point of Sale system.
Managed multiple tasks simultaneously while providing excellent customer service.
Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Trained new employees on restaurant procedures and plating techniques.
Restaurant Team Member
Score Pizza
Kingston, ON
08.2021 - 03.2023
Provide exceptional service to high volumes of customers in a fast paced environment.
Prepare food orders by dressing pizzas, making sandwiches and salads, and operating the pizza oven.
Follow restaurant guidelines in regards to food safety and hygiene.
Navigate job responsibilities and complete regular tasks by interacting effectively with other employees.
Operate POS terminals to input orders and complete payment transactions.
Refresh inventory supplies for drink and napkin stations.
Complete cleaning duties by sweeping and mopping floors, cleaning tables and chairs and preparing dining area for next customers.
Promote desserts, appetizers and specialty drinks to optimize sales.
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