Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic

Olivia Dawson

Toronto

Summary

Friendly student available for weekend shifts. Considered hardworking, punctual and driven. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Reception/Clinic Support

Therapy Lounge
01.2023 - Current
  • Greet incoming visitors and customers professionally and provide friendly, knowledgeable assistance.
  • Work well in a team setting, providing support and guidance.
  • Keep clinic area clean and neat to give visitors and practitioners positive first impression.
  • Resolve customer problems and complaints.
  • Correspond with patients through email, telephone, or postal mail.
  • Organize, maintain and update information in computer databases.
  • balance schedules and patient appointments for practitioners.

Tutor

Private
09.2020 - Current
  • Work with students in classrooms or home environments to provide educational support.
  • Collaborate with students to complete homework assignments, identify lagging skills and correct weaknesses.
  • Provide homework assistance using specific curriculum and materials.
  • Adapt tutoring plans to incorporate students' particular strengths and goals.
  • Plan lessons for allotted time to strengthen weak subjects and build skills.
  • Developed student confidence though attentive instruction in reading, English, French and Mathematics, applying positive reinforcement strategies.
  • Provide support for students with learning disabilities, offering engaging and appropriate learning strategies.

After-School Counselor

City of Toronto
09.2021 - 03.2023
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Protected children in-class, and at recess with observational skills and positive reinforcement for good behavior.
  • Developed age-appropriate activities and programs for children 6 to 11 years old.


Education

Accelerated Massage Therapy Program

Sutherland Chan
08.2025

High School Diploma -

Malvern Collegiate Institute
Toronto, Ont
06.2022

Skills

  • First Aid/CPR
  • Safety Awareness
  • Team Building
  • Organization Skills
  • Time Management
  • Telephone Skills
  • Business Administration
  • Customer and Client Relations
  • Multitasking Abilities

Certification

  • Standard First Aid with CPR "C" (Completed with Lifesaving Society in December 2023)
  • Bronze Medallion (Completed with Lifesaving Society in May 2019)
  • Bronze Cross (Completed with Lifesaving Society in Oct 2019)
  • Black Belt - Kuma Karate

Volunteer Work

Casey House Hospital
Toronto Fire Department Children's Christmas Parties

Community Centre 55 Food drive
Activities Sanctioned by the TDSB
Sending Sunshine - nonprofit organization

Community Connections - Club at Malvern CI

Timeline

Reception/Clinic Support

Therapy Lounge
01.2023 - Current

After-School Counselor

City of Toronto
09.2021 - 03.2023

Tutor

Private
09.2020 - Current

Accelerated Massage Therapy Program

Sutherland Chan

High School Diploma -

Malvern Collegiate Institute
Olivia Dawson