Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Cunningham

Courtenay,BC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience
1
1
year of post-secondary education

Work History

Assistant Manager and Buyer

Bolen Books
10.2016 - 01.2024
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Managed accurate records of employee time off, leave balances, and attendance for precise pay calculation.
  • Completed payroll accurately and timely to meet employee expectations.

Key Holder

Swarovski
10.2013 - 02.2016
  • Collaborated with management team on implementing strategies to achieve store's monthly sales targets.
  • Contributed to store profitability by identifying opportunities for upselling and cross-selling products.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.

Cosmetic Counter Manager Lancome

Sears
08.2011 - 02.2013
  • Managed inventory levels effectively, ensuring availability of best-selling products at all times.
  • Coordinated successful product launches by collaborating closely with marketing teams on promotional materials and event logistics.
  • Implemented visual merchandising standards, resulting in attractive and organized cosmetic counter displays.
  • Organized in-store events to showcase new products, driving sales growth and increased brand awareness.
  • Led team of beauty advisors to achieve sales targets and deliver exceptional customer service.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Freelance Makeup Artist

Self-employed
01.2012 - Current
  • Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
  • Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
  • Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
  • Established rapport with clients by attentively listening to their needs and preferences, cultivating repeat business.

Education

Makeup Artistry

Blanche Macdonald Centre
Vancouver, BC
08.2010 - 08.2011

Skills

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Timeline

Assistant Manager and Buyer

Bolen Books
10.2016 - 01.2024

Key Holder

Swarovski
10.2013 - 02.2016

Freelance Makeup Artist

Self-employed
01.2012 - Current

Cosmetic Counter Manager Lancome

Sears
08.2011 - 02.2013

Makeup Artistry

Blanche Macdonald Centre
08.2010 - 08.2011

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Olivia Cunningham