Summary
Overview
Work History
Education
Skills
Timeline
Work Preference
Hi, I’m

Olivia Cicchelli

Toronto,ON
Olivia Cicchelli

Summary

8+ years working within the food-service industry. Energetic and hardworking, with an extensive knowledge and care in food handling, food safety and providing exemplary service to diverse clientele. Educated in culinary arts and possessing a current food handlers certificate and WHMIS certificate.

Overview

12
years of professional experience

Work History

Pusateri's Fine Foods

Jr. Sous Chef
02.2024 - Current

Job overview

  • Enhanced customer satisfaction by creating visually appealing and delicious dishes using fresh, high-quality ingredients.
  • Streamlined kitchen operations by implementing efficient food preparation techniques and maintaining a clean work environment.
  • Supported executive chef in menu development, resulting in diverse and innovative culinary offerings that attracted new clientele.
  • Reduced food waste by closely monitoring inventory levels and adjusting purchasing practices as needed.
  • Collaborated with fellow team members to ensure timely completion of tasks and excellent execution of all dishes.
  • Assisted in catering special events, contributing to memorable dining experiences for guests at weddings, corporate functions, and other occasions.
  • Demonstrated adaptability by quickly learning new recipes and techniques to accommodate guest dietary restrictions or preferences.
  • Contributed to a positive working atmosphere through effective communication, teamwork, and problem-solving skills.

Pusateri’s Fine Foods

Prep/Line Cook
01.2017 - 06.2023

Job overview

  • Follow proper food handling methods and maintain correct temperature of food products, resulting in consistent high scores from health inspections
  • Provide the highest standard of service and building relationships with clientele by using a client focused approach to resolve problems
  • Replenishing food items from inventory and rotating ingredients using the FIFO system
  • Exceptional operational knowledge of all kitchen equipment
  • Food preparation and plating in an attractive manner that follows portions provided by supervisor
  • Delivering soiled dishes, pots and pans to washing area and assisting in cleaning and drying all items.

Copernicus Lodge

Food Service Supervisor Co-op Student
02.2023 - 03.2023

Job overview

  • Monitored food quality and service levels to maximize kitchen and dining area performance.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Ordered new supplies and food to maintain service levels.
  • Tracked food production levels, meal counts, and supply costs.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.

Barista

01.2015 - 01.2016

Job overview

  • Java Joes
  • Memorized and prepared official and off-menu preparations in order to efficiently service clientele
  • Utilized people skills in a diverse client-centered work environment.

Barrio Coreano

Server Assistant
01.2016 - 01.2017

Job overview

  • Acquired exceptional multi-tasking skills working in fast paced environment
  • Prepared food and organized ingredients and stock
  • Maintained clean and sanitized work station and avoided cross contamination of raw and prepared food products, in accordance with food safety guidelines
  • Created and maintained relationships with diverse work force and clienteles.

Gourmet Group of Companies

Event Staff
01.2013 - 01.2015

Job overview

  • Provided clientele with first-rated service and support and resolved concerns using a client-focused approach
  • Organized materials, cleaned facilities and set up equipment for various venues
  • Put in countless hours of overtime to ensure that food and equipment were properly cleaned, stored prepared for following venues
  • Able to meet the physical demands of the job by working prolonged period standing, walking and lifting equipment.

Co-op
01.2012 - 01.2015

Job overview

  • Cook
  • Woodbine Racetrack
  • Co-op
  • Set up and performed prep work for food items such as soups, sauces, salads etc
  • Weighed, measured and mixed ingredients, meticulously following recipes to produce quality dishes
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff
  • Executed all daily tasks and assisted other team members when needed.

Education

George Brown College
Toronto, ON

Food And Nutrition Management from Food And Nutrition Management
06.2023

Humber College
Toronto, ON

Culinary Arts from Culinary Arts
04.2015

University Overview

Food and Nutrition Management

Skills

  • Organized
  • Time management
  • Customer service
  • Team player
  • Self-motivated
  • Excellent communicator
  • Microsoft Office
  • WHMIS Certified
  • Food Handlers Certified
  • Able to cope with physical demands of the job
  • Menu Planning
  • Recipe Preparation
  • First Aid & CPR
  • Proper Storage Procedures
  • Cleaning and Organization
  • Willingness to Learn
  • Policy and Procedure Compliance
  • Efficient Multitasking
  • Dietary Restrictions Knowledge

Timeline

Jr. Sous Chef

Pusateri's Fine Foods
02.2024 - Current

Food Service Supervisor Co-op Student

Copernicus Lodge
02.2023 - 03.2023

Prep/Line Cook

Pusateri’s Fine Foods
01.2017 - 06.2023

Server Assistant

Barrio Coreano
01.2016 - 01.2017

Barista
01.2015 - 01.2016

Event Staff

Gourmet Group of Companies
01.2013 - 01.2015

Co-op

01.2012 - 01.2015

George Brown College

Food And Nutrition Management from Food And Nutrition Management

Humber College

Culinary Arts from Culinary Arts

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemote

Important To Me

Work-life balanceFlexible work hoursPaid sick leaveHealthcare benefitsCompany CultureCareer advancementPaid time off
Olivia Cicchelli